Question about Sharp MX-3501N All-In-One Printer
Pull out your paper tray (instructions below) and make sure there's not paper behind the tray blocking the motors from operating.
Else, worn rollers or broken lift motor.
First go to the service sim mode with the key combo # * C *
Type 22 - Start 9 - Start
If your tray 1 counter is above 100,000 your 3 rollers need to be changed. This is easily done by taking out the tray (you must tilt to the left and lift up at the end), unclipping and removing the paper guide, and unclipping and removing the 3 paper tires.
If your counter is under 100K try washing your rollers with soap and water, rubber cleaner and alcohol if you have it, but not Windex or 409. Your matched set of feed/sep tires should have some rough tread on them, if they are baby **** smooth its' replacement time.
If it pulls paper from a fresh stack and then stops pulling after a few sheets, the motor that continunally lifts the paper stack to meet the rollers has broken down, and can be replaced from the back of the machine.
Posted on Feb 24, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
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Posted on Jan 02, 2017
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