Hi,
The errors indicate the following:
E-HDD-001- Hard Drive linear seek test did not pass.
E-HDD-005- Wrong hard drive sectors. It is required run Check Disk to recover the wrong sector as the computer is not booting to OS, this is not possible.
However, I suggest you reset the BIOS to defaults and check if the computer boots either Safe Mode or Normal mode. Follow the steps below to reset the BIOS.
http://www.kb.sony.com/selfservice/documentLink.do?externalId=C94679
If the issue persist, it is not possible to run a Recovery also as you have tried that also.
Next best option is to replace the Hard Drive in the computer.
You can initiate the service process using the below link:
https://eservice.sony.com/
Thanks!!!!
From your description the hard drive is bad and needs to be replaced.
Normally, you would press F10 or F11 at Startup to commence the Recovery Process..
Another way I have seen on some models is to tap F8, and go to a list of Startup options, and start a Factory Standards Recovery from in there, by selecting the Repair computer option.
Also ask them if it is possible to make Recovery Disk/s from the Recovery Partition in case of Hard Drive failure or System Crash.
They will tell you how to do that.
Each Computer Manufacturer has their own way of making Recovery Disk/s.
Or borrow a proper Microsoft Vista DVD(not Dell, HP, etc).
A proper Vista DVD contains all Vista versions.
The Product Key determines which Vista version gets installed.
There are 2 Vista disks: one for 32bit Operating System, and one for 64bit Operating System.
If a clean install is required with a proper Vista DVD (not HP, Dell Recovery Disks):
Go into your Bios/Setup, or Boot Menu, at startup, and change the Boot Order to make the DVD/CD drive 1st in the Boot Order, then reboot with the disk in the Drive.
At startup/power on you should see at the bottom of the screen either F2 or DELETE, to go into Bios/Setup, or F12 for the Boot Menu
http://support.microsoft.com/default.aspx/kb/918884
MS advice on doing clean install.
http://www.theeldergeekvista.com/vista_clean_installation.htm
A Tutorial on doing a clean install
http://www.winsupersite.com/showcase/winvista_install_03.asp
Windows Vista Installation Super Guide
After installation > Go to your Laptop/Computer Manufacturer's website > Drivers and Downloads Section > Key in your Model number > Look for latest Vista Drivers for it > Download/install them.
Save all Data, as it will be lost during a clean install.
hope this helps
Hi
Please go into my conputer and check whether u have a recovery partition or not..... If you have... restart your system and tap on F11..... go to recovery partition... U'l get a pop up to create recovery cd's.... Plz create the cd's once u get the pop up
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