Question about Sony VAIO VGN-NS230E/W Notebook

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Would not boot (Win Vista Home Prem. Tried startup repair, then Recovery Disks. Got Error: HDD 001, also, HDD 005

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  • Expert
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Hi,

The errors indicate the following:

E-HDD-001- Hard Drive linear seek test did not pass.
E-HDD-005- Wrong hard drive sectors. It is required run Check Disk to recover the wrong sector as the computer is not booting to OS, this is not possible.

However, I suggest you reset the BIOS to defaults and check if the computer boots either Safe Mode or Normal mode. Follow the steps below to reset the BIOS.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C94679

If the issue persist, it is not possible to run a Recovery also as you have tried that also.
Next best option is to replace the Hard Drive in the computer.

You can initiate the service process using the below link:

https://eservice.sony.com/

Thanks!!!!

Posted on Dec 30, 2010

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From your description the hard drive is bad and needs to be replaced.

Posted on Dec 30, 2010

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1 Answer

0F00:075D


Sounds like a faulty hdd.
Try "startup repair" which preserves your existing user files:
How to automatically repair Windows Vista using Startup Repair

If you don't have the Vista DVD from which to boot to perform the repair, download just the repair disc from here: Windows Vista Recovery Disc Download — The NeoSmart Files

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My pc wont boot properly all i get is bootmgr is corrupt indows cannot boot, or i get cheksum error checksum not computed, i have tried the vista recovery disc it doesnt fix it, is there anything i can do...


Boot with a Win 7 disc, and choose Repair Your Computer. Then use Startup Repair option. Type bootrec /fixboot ENTER if end up at the command prompt. It does the same thing.You could also run the install from repair.

Oct 16, 2012 | Computers & Internet

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Set msi 171f to factory defaults


Normally, you would press F10 or F11 at Startup to commence the Recovery Process..

Another way I have seen on some models is to tap F8, and go to a list of Startup options, and start a Factory Standards Recovery from in there, by selecting the Repair computer option.

Also ask them if it is possible to make Recovery Disk/s from the Recovery Partition in case of Hard Drive failure or System Crash.

They will tell you how to do that.

Each Computer Manufacturer has their own way of making Recovery Disk/s.

Or borrow a proper Microsoft Vista DVD(not Dell, HP, etc).
A proper Vista DVD contains all Vista versions.
The Product Key determines which Vista version gets installed.

There are 2 Vista disks: one for 32bit Operating System, and one for 64bit Operating System.


If a clean install is required with a proper Vista DVD (not HP, Dell Recovery Disks):


Go into your Bios/Setup, or Boot Menu, at startup, and change the Boot Order to make the DVD/CD drive 1st in the Boot Order, then reboot with the disk in the Drive.


At startup/power on you should see at the bottom of the screen either F2 or DELETE, to go into Bios/Setup, or F12 for the Boot Menu


http://support.microsoft.com/default.aspx/kb/918884

MS advice on doing clean install.

http://www.theeldergeekvista.com/vista_clean_installation.htm

A Tutorial on doing a clean install


http://www.winsupersite.com/showcase/winvista_install_03.asp


Windows Vista Installation Super Guide


After installation > Go to your Laptop/Computer Manufacturer's website > Drivers and Downloads Section > Key in your Model number > Look for latest Vista Drivers for it > Download/install them.


Save all Data, as it will be lost during a clean install.


hope this helps

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no it is not fried. you just need to find a vista disk and use that instead of the recovery disks. Once you reinstall Vista you should be able to go online for the Toshiba drivers. Make sure you have the windows Vista Key which should be located under the laptop. the vista software install will ask for it.

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It happens when no boot device is selected, the default is network boot first, you must select CDROM/DVDROM or HD as your first startup device.

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Startup repair won't run


"Unmountable boot volume" this problem is your hard disk partition which is failure to recognize & identify the operating system running on the hard disk. Reformat your hard disk and put another operating system to run again your computer.

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1 Answer

I am coming up with error 10-fc12-0570 on the toshiba satellite a215-s7422 i used the both recovery disk and this was the error code


The error message is telling you that the recovery utility was not able to read the data from the disc correctly, or wasn't able to write it to the hard drive. The problem could be with the disc, the CD/DVD drive or the hard drive.

but usually error 10-FC12-0570 is pertaining to a bad HDD or memory


First, try copying the second disc using another system. If you can't copy it, order replacements from Toshiba Customer Assistance: 1-800-457-7777. If you can copy it, try using the copy to do the restore.
You can try using a third party disk checker to verify the problem is or is not with the hard drive. But since the system is under warranty, you're going to have to arrange to have it repaired anyhow, so it may not be worth the effort to verify whether it's the hard drive or CD/DVD drive. It's probably not the CD/DVD drive since you got all the way through the first disc. Contact a Premier (not regular) ASP for service from here: http://pcrepair.toshiba.com



The best way would be to load the Win Vista discs n format the pc...and reinstall...iam telling this because u have a tried the recovery disk as well....

I know most users will not have the Vista CD with you but the Vista Recovery Boot Cd is available free by Microsoft just google...

Download it burn the Image .iso and run that disc. Since that disc will not restore the OS all it does it lets u run diagnostics on ur HDD and allows u to install the OS. Once disk check is completed and repaired, proceed with the Recovery disks that you have.

thank you
have a nice day

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1 Answer

I have an Inspiron 1318 w/a 250 GB HD and Win Vista OS. I attempted to install Win 7 on a partition I created for it. The installation not only failed, but Vista will not load anymore. I keep getting the...


try this... boot to the original windows vista disc, DO NOT click on install now, there should be an option to repair you computer at the bottom of the screen. click on that, choose language and keyboard. choose startup repair.

if you've already tried that, ran a custom test on the hdd. first run the initial diags, press and hold FN while you turn on the computer, you should get a message diagnostic boot selected, release the FN key, wait for the result. if you don't get an error message continue the test, until it goes to a point if you like to continue the remaining memory test. choose NO, then press any, then choose test system, then choose CUSTOM TEST, select the HARD DRIVE at the bottom of the list, wait for the result for possible faulty hdd. hit me back on the results.

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System recovery


Hi

Please go into my conputer and check whether u have a recovery partition or not..... If you have... restart your system and tap on F11..... go to recovery partition... U'l get a pop up to create recovery cd's.... Plz create the cd's once u get the pop up

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