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Internet connection seems to be working properly. Although the browser will not show websites, and other programs say unable to connect. This is a wireless connection.

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Switch off your Router and Modem (Cable or DSL) for 5 mins and turn them back on.

Posted on Jul 08, 2008

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Hi, my mozilla firefox is so hard to open , and it takes minutes before it opens .. what will i do ?


HI,

Sometimes it depends on your internet connection speed, if your internet connection is slow, even if its not Mozilla, it will take time for a browser to load up. If it's really your Mozilla browser, you can try to uninstall and reinstall it. Click on Start > Control Panel > Uninstall a Program and then look for Mozilla Firefox then uninstall it, restart the computer after, then Open up your Internet Explorer and on the address bar, type mozilla.com and from their website, download the Mozilla browser again. You can try to download Google Chrome as you alternative browser.


Hope this will help...Your response is very much appreciated...

Jan 22, 2011 | Compaq PC Desktops

Tip

Internet not working , can't connect to the internet


Is your internet not working? Unable to connect to any websites? Read more below to help resolve these issues.

First, you need to make sure your home network is configured and up and running. You can click here to read my article on how to configure a home network.

One of the first troubleshooting steps I recommend is to check the network cables in the network. Make sure all cables are firmly seated in the connection port. Also, if you have cable splitters I recommend you unplug the coaxial cables and plug them back in. Simply resetting cables can resolve connectivity issues. Replacing cable splitters can also help as well. They are fairly cheap to purchase and your Internet Provider may be able to send you out some for free. Continue on with the steps below if this does not help,

1)First, you can test if you are able to send data past your local gateway. Your gateway is your router. It is the gateway to the outside world. If your internet is working properly, you should be able to communicate past this.

In Windows you can use the ping command to test,
Click Start > Run and in the run box type "Command" or "cmd". A black DOS window should open. In the DOS window, type
ping www.google.com
or
ping www.msn.com or any website you have in mind. Try multiple ones.
Below is example of a working internet connection,

Pinging www.l.google.com [74.125.93.105] with 32 bytes of d
Reply from 74.125.93.105: bytes=32 time=45ms TTL=52
Reply from 74.125.93.105: bytes=32 time=46ms TTL=52
Reply from 74.125.93.105: bytes=32 time=45ms TTL=52
Reply from 74.125.93.105: bytes=32 time=45ms TTL=52

Ping statistics for 73.123.33.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 45ms, Maximum = 46ms, Average = 45ms

As you can see, I am able to communicate with google.com. If you ARE able to communicate past your gateway, but still unable to visit websites then continue below. If you are NOT able to communicate past the gateway, SKIP to step 5

2) You may have an issue with your Internet Browser. Try using a different internet browser to see if you can view websites. If you are able to with different browser, then you narrowed the problem down to that browser. Some examples of browsers are Internet Explorer, Mozilla FireFox, Safari and Google Chrome.

3) If you are unable to get any Internet Browsers to work, then there may be a different problem. You could have a Firewall on your computer, or a anti virus program that is causing problems. The best way to test this out is to disable any anti-virus programs or firewalls you have.

4)Simply, the website you are trying to go to is down due to technical reasons you can't control. Make sure this is not the case by visiting other websites.


5) Make sure your computer is setup to obtain an IP address automatically and to obtain DNS information automatically. Why? When you purchase internet service from a Internet Service Provider, they typically assign you DCHP addresses and these can change all the time. So, if you input an IP address manually, then it may work for a while and stop working.

-To make sure your computer is configured to obtain this information automatically, in windows, go to Start > Control Panel > Network Connections. Right click on Wireless Area Connection or Local Area connection depending on if you are wired or wireless and choose Properties. In Properties, select IPV4 and click properties. Make sure Obtain IP address and Obtain DNS automatically is checked.


6)Once you do step 5 and still have trouble, your internet service just may be down due to technical reasons outside of your control. You can contact your Internet Service provider and speak with technical support to confirm this.

7)Check step 3 as this can cause routing issues.

8)Power cycle your equipment. This basically means to turn off and back on. The proper way to do this is in a certain order(MODEM > ROUTER > COMPUTER)

--Turn off your modem, router and computer. After 10 seconds plug in your modem. Wait 30 seconds and plug in your router. Wait 30 seconds and turn on your computer. On your computer, renew your ip address. To do this, go to Start > Run and in the run box type "cmd" or "command". In the black DOS window, type
ipconfig /release
after the command runs type
ipconfig /renew

I hope this article was informative!

-G33k

on May 23, 2011 | PC Desktops

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Unable to browse with Windows


While having a computer is great, there are times when you are going to have issues. First, make sure you are connected to the internet. You can do it a few different ways, hook another computer to your modem or router. If you have a wireless router, you can also connect to it via your smart phone or ipod. If these work, then you connection is good and it's your computer.
One of the first steps in seeing where windows is broken. Fist we need to ping a website. This allows you to see if your computer can actually see outword to the internet. Click on start, run, and type in "cmd". You will get a small black box. After the "C:>" type in "ping google.com" You want to see if you get 4 out of 4 replys. This means your computer is connect to the internet and it is able to see news.com.
If this works, next, type in the IP address your were given for google, in my case it was 74.125.47.147, in the address bar of internet explorer. This will tell you if you are having an issue with your browser or not. You can also try getting a different web browser, such as Firefox or Chrome, then run Windows updates.
If you are unable to ping, then check your LAN(local are network) by right clicking on My Network Places, and selecting properties. If your LAN shows as disconnected, right click on it and chose enable. Try pinging again. Also, check your firewalls and turn them off.
There are many other things you can try, but this should be a good overview of some starting steps on fixing an issue where you can not browse

on Mar 04, 2011 | PC Desktops

2 Answers

My internet stopped working, my modem and wireless router works fine i checked all the connections and everything is fine i get internet access with my laptop but on my desktop i can not get onto the...


Hi check in device manager status of your network card, reinstall drivers or set up a new connection. Need more help let me know. If it help please rate it. Regards

Oct 10, 2010 | PC Desktops

1 Answer

Windows 7 web browser does not work


Windows 7 is not a web browser. Internet Explorer is a browser and it should work on Windows 7... provided you have purchased an internet connection and have your computer properly connected. You posted the question and that indicates that you do have a connection and a working browser.

May 14, 2010 | E-Machines (T2958) PC Desktop

3 Answers

Hi, im using a brand new acer asprire x1800 desktop..and i can HARDLY connect to the internet using SUN BROADBAND (lan connection already disabled). i have been using the broadband for a few months now....


There could be several possibilities for your internet connection to slow, or stop functioning. Here is a small list of things to check:

1) Run Spybot Search & destroy:
This is a program that will help you find, and eliminate malware, it's free from Here. It also helps speed your PC up by removing unwanted malware that can drain your system's resources.

2) Check your scheduled tasks to determine nothing is set to run during these " down " times.

3) Check to make sure any wireless connections are secured using WEP or other such wifi security. It's a little known fact that people will " pigy-back " on someone's wifi connection to use the internet and download. this can cause internet instability.

4) Call your Internet Service Provider. Your ISP can usually help you determine if the problem is with your computer or their connection.

5) Check your network settings. Your ISP can help you determine the best settings for your connection, as well you may check to see if the network device has an updated driver from the manufacturer.

6) If all else fails, you may wish to take your PC to a licensed technician, or replace the network device if you feel it is faulty.

In my experience most internet instability that happens on a regular basis during a set amount of time is due to malware, or scheduled downloads.

Nov 03, 2009 | Acer Aspire™ T180 PC Desktop

1 Answer

1 of 2 Dell Dimension can't get on line although shows connectivity


NO Internet
· power cycle the modem and router (turn-off the modem and router, and wait for 10-15 seconds before powering on the modem first, then wait for 3-4 solid lights before you turn-on the router; check a website, or else
· bypass router (by directly connecting your computer to the modem)
· checked a website
· checked the IP address by clicking start button for winXP, click run and type cmd, on the c:> prompt type ipconfig then hit enter, get the IP: if the IP address starts with 169.254.x.x…the type ipconfig /renew…or else type first ipconfig /release, then type ipconfig /renew.
· If media is disconnected, check the modem cable that runs at the back of the computer, unplugged and plug it back, or try other cat 5/ modem cable.
· Check the device manager for network adapter (is properly working), by right click on my computer, click on properties, and click on hardware tab, and click hardware manager button, click the plus sign next network adapters, makes sure there is no markings such ? ! or X marks, or else install the device manager for the Ethernet card.
· Type Ping google.com, check if the it receives and sends packet, if it does, then check the browser…
· Check browser settings, delete cookies, temp files on general tab…(click on tools->internet options), click on the connections tab, the make sure it is “never dial a connection”, check the LAN settings, make sure that there is no marks or checks on the boxes..click ok. Click on the advanced tab, click on the button “restore defaults”. Hit apply and ok. Close the browser, and open it up again and check for online website.
· Once connected, install back the router, if the there is no website shown, please your router brand support line for the reconfiguration of the router.

Apr 28, 2009 | PC Desktops

1 Answer

Can't connect to internet thru HotBrick SoHo 401W on laptop,


· power cycle the modem and router (turn-off the modem and router, and wait for 10-15 seconds before powering on the modem first, then wait for 3-4 solid lights before you turn-on the router; check a website, or else
· bypass router (by directly connecting your computer to the modem)
· checked a website
· checked the IP address by clicking start button for winXP, click run and type cmd, on the c:> prompt type ipconfig then hit enter, get the IP: if the IP address starts with 169.254.x.x…the type ipconfig /renew…or else type first ipconfig /release, then type ipconfig /renew.
· If media is disconnected, check the modem cable that runs at the back of the computer, unplugged and plug it back, or try other cat 5/ modem cable.
· Check the device manager for network adapter (is properly working), by right click on my computer, click on properties, and click on hardware tab, and click hardware manager button, click the plus sign next network adapters, makes sure there is no markings such ? ! or X marks, or else install the device manager for the Ethernet card.
· Type Ping google.com, check if the it receives and sends packet, if it does, then check the browser…
· Check browser settings, delete cookies, temp files on general tab…(click on tools->internet options), click on the connections tab, the make sure it is “never dial a connection”, check the LAN settings, make sure that there is no marks or checks on the boxes..click ok. Click on the advanced tab, click on the button “restore defaults”. Hit apply and ok. Close the browser, and open it up again and check for online website.
· Once connected, install back the router, if the there is no website shown, please your router brand support line for the reconfiguration of the router.

Apr 22, 2009 | PC Desktops

1 Answer

Unable to get internet explorer. am connected to the internet


make sure the internet explorer program is not corrupted. try to use another browser by downloading mozilla firefox browser at www.mozilla.com

Aug 24, 2008 | PC Desktops

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