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Am unable to use my jembi phone. i cant set the date/time. i was advised to scroll to security level 10 but there is no item to set time/date at that level. can i try anything else?

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  • jaluo25 Dec 31, 2010

    i tried sending sms to the number of the phone but i get an error message. i was given a number to enter security level 10 by psitek support a few days ago but i never succeded. the pin no. was 901234. i wrote to them about this failure but they hav not replied to date.could there be a default password? or is it possible that the phone number i was given was wrong? the phone number is 0729128660. this is one of a series of jembi phones model 210 that wa donated by reproductive health department to various hospitals in kenya.













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  • jaluo25 Jan 03, 2011

    thank u very much. the device is now working fine. this yr will b better in terms of communication in our reproductive health department thanx to u

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  • Master
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Hello.

If you are able to get to security level 7, try the password you were given.

Tech support probably gave you the default password.

Hope this helps.

Posted on Dec 31, 2010

  • NinaE Jan 03, 2011

    You are welcome. I'm delighted to help such a worthy cause. Thanks for using FixYa.

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  • Master
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Hello

The Jembi alternates showing the date and time. Should the coin cell be removed and/or replaced, the correct date and time will be lost and the unit will not work.

There are different ways to set the date and time

1. manually;
If you have a Level 7 or Level 10 PIN, you will be able to correct the date and time under this menu.

To enter this menu, select Device - Date and Time.This section has two sub-menus: Set the date.Enter the correct date on this screen by using or to move the cursor to the number you want to change. Use the keypad to enter the number. Press to accept the new date or to cancel.

Enter the correct time on this screen by using or to move the cursor to the number you want to change. Use the keypad to enter the number. Press to accept the new date or to cancel. The time must be entered in 24-hour format.

2. Set the date and time via SMS

Without a Level 7 or Level 10 PIN, owners and operators will be unable to correct the date and time under this menu. This means the Jembi will be unable to send a text message or make a call.

Level 1 and Level 4 users will be prompted to send an SMS to the Jembi, from the same unit. This will retrieve the correct date andtime from the network, enabling you to use your Jembi.

To proceed,press the message icon button,Enter the Jembi's phone number and send the SMS by pressing the message send button

Once the unit has received the SMS sent to itself, the date and time will be updated, allowing transactions to be made. If the Jembi's date and time isn't successfully updated, please contactPsitek

Posted on Dec 30, 2010

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