Question about Bosch SHU9915UC Dishwasher
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Based on your description "dishwasher when turned on sounds like drain pump is running but water will not enter dishwasher" , it sounds like the emergency overfill switch has been actuated. Here`s what to do and what to look for.
**Turn off the breaker/power at your homes service panel...safety first of course**
Remove the the bottom panel, referred to as a toe panel or kick-plate, essentially the lower service panel shown here...
When you remove the outer toe panel, there will be another small panel which is non finished steel, I find removing that allows much easier access as well.
This panel can be somewhat more difficult as it secures the plastic channeling for the wires but if you observe closely you`ll see it does "snap" out of place...carefully.
bosch shu9915uc dishwasher when turned - 8d2e98d.jpgan>
Once the panel has been removed check for any obvious signs of water in the base ( the unit has a plastic overfill basin with a float which will actuate an emergency overfill cycle, hence the drain pump runs & runs )
bosch shu9915uc dishwasher when turned - f5b8d76.jpg>
If you don`t see any water in this area, direct your attention to the left in this basin/bottom ( from the front to be sure ) and you should see a device which will resemble a "stir stick" you`d use for coffee etc. it will be a red in color stick.
With the aid of a wooden spoon, long screwdriver, or if you can manage to reach by hand, lift it up and down gently and listen for a "click".
If there is no sign of water and you can here the "click" when lifting up and down the float actuater ( red stick ) then turn the machine back on and give it a try before reassembling the toe panel so you can observe for any possible leaks.
Let me know what you find. This is the most likely cause of the symptom you are describing so we can move forward if this doesn`t resolve the issue.
Thanks for choosing FixYa. Good luck.
Posted on Dec 30, 2010
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Posted on Jan 02, 2017
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