Question about KitchenAid KSRS25IL Side by Side Refrigerator

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I'm guessing during defrost cycle water drips on bottom of the coil and turn into ice after while build up thick ice clogging drain. What could be causing this problem and how I can fix it. In addition freezer build up some frost on articles in the freezer. I think is this some problem with defrost cycle or heating element but how I can check this and test it? Thanks

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  • rdes Jan 02, 2011

    Thank you for your suggestion. After completely defrost about 24h drain was clear I checked all the vent, door seal everything seems OK. After turning refrigerator back on I have noticed building up little frost around draining hole (was look like small "crown" I'm guessing that is the only air leak in the freezer compartment) than was couple drops from evaporator turn into ice almost instantly. Now after tree days the drain is almost clogged. In addition after turning back the power the ice maker produced couple ice cube and seems now stop working. So now I have two problems one is building ice under evaporator causing clogging drain and the other one is no ice in ice maker. Appreciate for any suggestions. How I can check heating element? How often automatic defrost cycle turns on and how long is that cycle? (every 6-8 hours for about 18 minutes? - I'm not sure)

  • rdes May 31, 2014

    Check and replace thermistor located on top right corner of the freezer side, that will usually fix problem of yours. (notice that the thermistor is hidden under plastic track in the corner of your freezer side).



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Why is there ice buildup in your freezer compartment?

Small ice droplets on the freezer walls and back panel are normal.

If frost is building up in the freezer compartment, check for the following:

  • Frost is likely to build if the door is left open for a period of time. Make sure the doors are closing completely and are not blocked by something between the door gasket and cabinet.
    See also: Door not closing completely.
  • Is there frost buildup around the exterior doors or on the ceiling? See explanation below.
  • Is there ice stuck in the delivery chute (if applicable)? See explanation below.
Frost buildup around the exterior doors or on the ceiling
Frost buildup in these areas suggests an air leak, likely due to a gasket problem. The door gasket should seal all the way around on both doors. Make sure that nothing is between the gasket and cabinet when the door is closed.
if working correctly the automatic defrost should run properly again

Posted on Dec 31, 2010


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Kenmore refrigerator model 795


This is a simple fix but will take a little time to correct this. First of all, empty the freezer of food and shelving, ice maker if you have it also. The back wall in the freezer is a false wall, so gain access by removing screws and harness from top left corner. By the way turn off the unit or unplug it!! Now at the bottom of the unit far back you will see an ice glassier in the bottom middle is a drain hole that all the water is to exit after defrost. Well because its blocked with ice the water overfills and leaking into the refer section. Make sure you can use hot water to clear this out but make sure you cleaned out the entire drain system before reassembling this to restore cooling. Once clear you problem is solved.

Good Luck

Oct 29, 2013 | Refrigerators

1 Answer

Frigidaire Fridge (frt045gm) Not Cooling Well

That's not a potentiometer you turned it's the defrost timer gear knob. What you were doing is aborting the defrost cycle and allowing frost or ice to build up on the freezer coils. It built up enough to clog the airflow and the temperature in the freezer started going up. The compressor seems to be operating normally.
Follow along through a defrost cycle
To start defrost the defrost timer stops the compressor and all fans. Next it turns on the defrost heater. This melts the ice/frost off the freezer coils. The water drips down the drain line to the drain pan under the unit. If the defrost heater raises the temperature too high the defrost termination thermostat turns the heaters off. When the defrost timer times out it turns off the heaters and turns the compressor and fans back on. If the drain line clogs with food the water does not drain out and when the compressor starts again the water freezes. If this keeps happening the ice gets higher and bigger until it clogs the coils and the freezer does not get cold. If the defrost termination thermostat turns off the defrost heaters too soon all the frost is not melted from the coils. And the coils soon clog and the freezer gets too warm. If the defrost heater is bad no frost gets melted off the coils and the airflow quickly gets clogged. No defrost usually means either a bad defrost timer, a clogged drain line, a bad defrost termination thermostat or bad defrost heater. You can take a chance and replace the defrost timer. If that's the only problem your back in business. OR
If the drain line is not stopped up you can try this.
Remove all food from freezer and refrigerator, open the doors and unplug the cord. Wait 24 hours for all the frost/ice to melt. Keep the doors wide open and the cord unplugged the whole time. If the drain pan fills with water that's a good sign that the drain line is not clogged. Empty the drain pan often to keep water off the floor. After 24 hours the drain line should have stopped dripping water. If it's still dripping wait until it stops. Plug the cord back in, close the doors and wait for 1/2 cup of water to turn to ice in the freezer. Then you can put the food back in. The problem will return if the unit is not defrosting. Changing a defrost timer is not too hard. Unplug the cord. Locate the defrost timer. Take out the mounting screws and remove the part. Unplug the wires, plug them into the new part and remount it. Don't forget the ground wire if it has one.
Plug the cord back in and see what happens. If you did not defrost the unit turn that timer knob very very very slowly until you hear the compressor stop. Then wait to see if the drain line is dripping water into the drain pan. If it is your in business. If not either the drain line is clogged, the defrost heater is burned out or the defrost termination thermostat is bad and has the defrost heater shut off.
OR Or you can call a service technician.

Jul 11, 2012 | Frigidaire Refrigerators

1 Answer

Have water coming from the freezer and dripping down in the lower section of the refer. Took out the pan and the light module-temperature dials and found a build up of ice on the bottom of the feezer...

The drain in the freezer behind back lower panel
needs opening. You can see it at the bottom of the back panel
underneath the evaporator coils. (The cold coils)
Run Hot water in the drain until it clears or use a hairdryer.
When the defrost melts the water it goes down the drain
If the drain is clogged with Ice or ? The defrost water
overflows into the ref. or freezer
Run Hot water in the drain until it clears or use a hairdryer.
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
Thanks for using fixya
Leo Ponder

Aug 09, 2011 | RTO Refrigerators

1 Answer


Your defrost is working - but the drain tube is clogged. It may be debris causing the clog - but more than likely it is ice.

Access the drain tube and defroster behind the back wall of the freezer. Remove built up ice on the floor of the freezer and the drip tray under the freezer coil and defroster coil. Don't use any sharp tools! Locate the drain tube at the low point of the drip tray. Attempt to clear it of ice by using a turkey baster (or the like) filled with hot water. Direct a stream of hot water from it into the drain tube. Ice may be an inch or two thick in the tube. Once the ice is clear, water should flow easily and quickly down the tube to the drip pan under the fridge - where it will be evaporated away.

To prevent the ice from forming in the drain tube in the future, hang some metal wires (preferably copper) from the the defrost coil down into the drain tube. Make the sure the wire is long enough so that it extends at least as far into the drain tube as the ice had clogged. The metal wire conducts the heat from the defroster down into the drain tube - thus preventing ice from forming - and clogging the drain. Use copper or aluminum wire if you can - steel coat hanger wire can be used if you can't find any copper or aluminum, but it will rust. Copper electrical wire # 14, # 12 or even # 10 is ideal, but the thicker the wire is the harder it is to work - it may be easier to use 3, 4 or more pieces of the smaller # 14 gauge wire instead of 1 or two pieces of # 10.

This worked for me and will probably work for you, too. If this was helpful, please rate my answer "4 thumbs up" - thanks!

Jun 09, 2011 | Roper RT21AKXKQ Top Freezer Refrigerator

2 Answers

Water leak self defrosting

Self-defrosting refrigerators usually dispose of the water generated during the defrost cycle via a tube or channel that directs the water to a pan at the bottom of the refrigerator. From the pan, the water normally evaporates. (See a more detailed explanation of this in the How Things Work section of our website). If the tube or channel is clogged or obstructed, the water backs up and leaks into the inside of the refrigerator compartment. Then the water builds up at the bottom, inside of the refrigerator. When the water has built up for a time it may spill out of the front of the door opening. To fix this problem, clear the drain tube or channel and allow the defrost water to flow down to the drain pan. In some refrigerators, the defrost water is intentionally directed down the back wall of the refrigerator, where it then flows to the bottom of the refrigerator compartment and out to a small drain--usually located beneath one of the drawers at the bottom of the refrigerator. If the drain becomes clogged or blocked, the water may back up. To fix this problem, clear the obstruction. Another cause may be the following. The refrigerator may have doorframe heaters to evaporate any condensation on the cabinet frame. If your refrigerator is equipped with a switch inside that says “energy saver” or something similar, while running in that mode the door heaters are disabled. Turn the switch to the opposite setting and wait 24 hours. If the condensation disappears the problem is solved.

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2 Answers


Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.

Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Jul 12, 2009 | Refrigerators

1 Answer

Water leaking from the left lower corner of the freezer

there is a drain at the bottom of the evaporator in the freezer section which is blocked,pour some hot water into the drain and that may unblock it

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2 Answers

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sounds like a drain clog in the freezer compartment above. remove the freezer rear panel and totally defrost the evaporator area, directly under the evap you see( under all taht ice) a small drain hole that has become frozen over, try defrosting with either a hair dryer( not a heat gun too much heat youl melt everything) or by pouring hot water donw the drain until you get a free flow of water down the tube. after its clear reassemble and you should be fine

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Ice build up in my frost free upright freezer

I looked at the BACK at the bottom underneath of my Sears Kenmore frost free upright freezer and what was causing the ice buildup was very simple. At the factory, the assembler looped the little hose too high and when the water went into the hose it could not get out due to being too high in one spot! An ice dam will form, blocking ALL water coming through
and freezing up any more water coming down giving you a HUGE wad of ice that is scary!!! I just removed the screw holding the loop that holds the hose and put a bit of warm water down the little hole on the INSIDE (Behind the grate) to melt the remaining ice in the tube.You need to take out 4 screws and remove the grate to see this. I could not believe that this was the problem! I haven't had any ice build up since.Now don't tear your freezer apart before you try this trying to fix the compressor, thermostat etc. It may be the only thing wrong with it!

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