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Just bought the TV for Christmas. Can't get the TV remote to work..have inserted new batteries and made sure the sensor on the tv is clear from any objects. Any other suggestions?

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I had this problem with my Sharp LCD, stopped working with all remotes .Read on FixYa that all I had to do was UNPLUG the TV, press the power button on the TV for 10 seconds then plug the TV back in and it worked great. Worth a try!

Posted on Dec 30, 2010

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there are three possible causes for this problem;

1. Batteries may be dead inside the remote.
2. Remote might be defctive.
3. TV remote sensor/infrared might be defective.

Battries; Simply insert new batteries into the remote and try again. If changing batterises doesn't help, problem as to be from the Remote or TV's infrared.

Remote: Check the remote battery terminal, see if its not rust. Also, disassemble the remote, can check the connection between the terminal and the remote board, see if there is no disconnection of any kind.

If after checking and all seems well, then it means the remote is defective. To confirm, borrow a remote, test it with the TV. If it works, then it means you need to replace your remote. But if the remote you borrowed does not work, then it means the problem is from the TV and not the remote.

TV: There is a sensor in the TV that communicates with the remote. If this sensor is defective, the remote won't communicate with the TV.

The TV sensor might have loosed contact from inside of the TV or it maybe defective and need to be replaced.

So do the above troubleshooting and let me know if the problem is from the TV or remote. If problem is from the remote, you need to do a replacement. But if otherwise, let me knows as well.

Yours sincerely

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[1] see tv frant panel on IR [simbol] clear with cloth smuthly [dust free]
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