Acts as if battery is dead, even when in the AC cradle, unit won't turn on, can hear low pitch buzz from cradle when cradle is plugged into AC outlet without the Helix in the cradle, hear high pitch buzz when cradle is plugged into AC outlet with Helix in cradle. Is cradle bad? Is battery bad?
I don't know about the buzzing, but my Helix will not turn on or activate when placed in cradle. I've found that removing the battery and probing the gold contacts (.. a "hail Mary" move) seems to activate the unit when the battery is re-inserted... go figure...
Will not turn on or start battery charge. Occurs in both home and car dock. Battery should have...
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Will not turn on or start battery charge. Occurs in both home and car dock. Battery should have good charge as I have not been able to turn it on since the last time it actually worked. Nothing happens when inserted in either dock. Will not turn on by switch.
My helix was working fine until I dropped it. Now it only turns on when it is powered through the...
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My helix was working fine until I dropped it. Now it only turns on when it is powered through the dock. But when I take it off the dock it turns off. Please help, I need this thing through out the day. Thanks
when deleting recorded program it locks up .Ihave to remove battery to let the radio switch to xm...
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when deleting recorded program it locks up .Ihave to remove battery to let the radio switch to xm side.