Question about Canon PIXMA MX870 Wireless Office All-in-One InkJet Printer

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I don't use an answering machine. My phone has voice mail but the machine is not even recognizing when a fax comes in. The fax call goes into the voice mail each time. The phone line is working-I get a dial tone when I press Hook or pick up the phone. I don't think I even need a phone plugged in the machine as the MX870 is not recognizing when a fax comes in no matter if a phone is hooked up to it or not.

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You need to set your phone to pick up later than the fax machine. set it to pick up on the 4th or 5th ring, set the fax to pick up at 2 or 3. Better yet, get a distintive ring # set up by your phone co. then the fax will only recognize that ring.

Posted on Dec 30, 2010

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