Question about Dell DJ MP3 Player

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Did you get your dell dj fixed

I have the same problem of it going to the rescue mode when it reboots.
Any help would be appreciated.
Thanks
rko

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  • rko1 Jul 11, 2008

    thanks nickster..... wow Dell didn't even offer to have it fixed, trade in allowance, no nothing.

    Probably going to be looking for a I pod.....

    Appreciate your interest though... Have a good one.....

    rko

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3 Answers

Did you try resetting it?

Posted on Jul 30, 2008

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Its broken dude unfixable. sorry..... your just going to have to get a new mp3. I've tried everything and just threw that stupid piece of technology away.... couldn't even salvage the other parts to fix a cd player

Posted on Jul 11, 2008

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Roll your WMP app back to 10.0 if you have upgraded to 11 or beyond. Then get the fixup.zip file from the link below (near bottom of page), unzip it and run it. Follow its instructions to delete the Dell DJ device from the hardware device manager when it prompts. This will allow the Dell DJ to be recognized as a 'MTP' device. Download the Dell DJ 1.02 firmware from the Dell site and run it. You should choose 'firmware upgrade' from the DJ recovery menu prior to starting an upgrade.
fixup.zip file site: gotzune.com

Posted on Aug 11, 2008

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1 Answer

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Try going into rescue mode by pressing the Play button while inserting the end of a thin object such as a straightened paper clip into the reset at the same time, then hold the Play button until your Dell Pocket DJ turns on.
Scroll to "clean up" and select. This just defragments your players hard drive, you won't lose any data.
If that doesn't fix it try replacing the firmware. Download the most current firmware from Dell's support website. Scroll to and select "reload firmware" in rescue mode. Connect to pc with usb cable and power on player. Double click the firmware file on your pc and let it do it's thing. This won't affect your saved data either.
If neither of those work you may need to reformat the players hard drive. This will wipe out anything you had on the player. Scroll to and select "format all" while in rescue mode. Select "yes" then just watch the progress bar. Good luck!

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1 Answer

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1 Answer

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I would first suggest reformatting the DJ from Rescue Mode, and then try reloading the firmware from here: http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R107735&SystemID=PDA_MP3_DJ_2&servicetag=&os=WW1&osl=en&deviceid=9420&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=1&libid=31&fileid=139674 If neither of those work, it may be time to look into some repair options. John Dell Customer Advocate

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