Question about Sony VGN-NS230E/P Notebook
The computer is supplied with a recovery partition in the hard drive. You can use the same to restore the computer back to factory settings. Please restart the computer and then press and hold F10 key to access the recovery partition. Once you access the same, please select "Restore C Drive" to perform a System Recovery.
As you have mentioned that the computer is infected by virus, there is a possibility that System Recover using the above method may not eradicate all the virus. In that situation a "Complete System Recovery" will be required. To perform a Complete System Recovery, you need the recovery discs. If you have created the recovery discs before, then you can use the same to perform a complete system recovery.
Else you can purchase the recovery discs from the below link:
It is required to purchase the recovery discs only if the first step didn't resolve the issue. I'm providing the second options as additional information.
Hope this helps.
Posted on Dec 30, 2010
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Posted on Jan 02, 2017
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