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I have a whirlpool dishwasher and the little door that holds the little pack of soap doesn't work right the little pack doesn't desolve.

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  • Whirlpool Master
  • 19,396 Answers

Hi.

If the drawer does not open at all, then the problem is the drawer mechanism itself or the detergent drawer switch connected to the electroni control module. In that case the door must be taken apart to test and eventually replace the part. The switch can be tested energizing it and observing the action on drawer. Most dishwashers use a low voltage mechanism. Please refer to service manual for specific model. Most drawers are operated thanks to a spring installed in the drawer. Check that the spring is well in place.

If the drawer releases too late and/or tablet does not dissolve, then the switch may be OK, but the drawer may be obstructed by baskets, the detergent may be incorrect, or the water may not be heating or filling. In that case follow the indications here: The soap dispenser drawer.

To find parts and diagrams try entering the full model number (as from service tag) in the websites listed at the link below:

Enter the model number ...

Regards.

Ginko.

Posted on Dec 30, 2010

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