Question about JVC GR-DF550 Mini DV Digital Camcorder

2 Answers

Hi, I am trying to transfer video from my recorded tape to my computor using the USB port connection and the Image Mixer with VCD solftware. When i set it to the Movie capture botton it says the camcorder is not connected or something like that. I have a laptop with Windows Vista Home edition . Can you help me? Thanks, Jim

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  • jimnbarb776 Dec 30, 2010

    Have you ever used Image mixer to copy video from a tape to your computor?

  • jimnbarb776 Dec 30, 2010

    My computor USB port loads a driver for the device ok. When I have Image mixer on its window says it cannot find the camcorder.

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There are a few things that coud be going on. First of all, the VCD software could be corrupt, and not acknowledging the camcorder. You could try to uninstall and reinstall it, and hopefully get it working. Otherwise, you could have a bad cable or a problem with the camcorder finalizing the dvd. Try to reinstall, and try a different cable if you can. Used computer stores often have the cable you would need, and at a good price usually.
Otherwise, the camcorder might require servicing. Take it into a camera repair shop and see what they think, but get an estimate first. Sometimes it's almost cheaper to buy a new one.
Good luck, and hope this helps.

Posted on Dec 30, 2010

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Upon plugging in the camcorder to your computer, your computer should pop up showing the USB icon on the lower right corner of the screen saying that it has detected a new USB device. Is this the case? If not, then the computer is not at all being recognized that is why it is giving you that error. Try plugging in the usb cable to a different usb port on the computer and restart the camcorder from there.

Posted on Dec 30, 2010

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