Question about Staples ID Armor SH2836ID2836 Shredder
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Posted on Jan 02, 2017
Please check to make sure the paper sensor is not blocked in some way.
This usually happens if there is any sticky tape on the paper or envelope shredded.
Posted on Apr 01, 2011
SOURCE: I have an ID Armor
I think it is necessary for you to take it apart. Is your shredder designed to handle plastics such as CDs? Try these steps and see if it will do you any good.
Unplug the paper shredder. Empty the shreds from the collection bin. Pull as much stuck material as possible from the top and bottom of the shredder blades with pliers. Look for small debris from the CD which may be stuck inside the shredding/feed mechanism.
Place the paper shredder back on the collection bin base and plug the shredder back in. Rock the shredding direction back and forth between forward and reverse. Pull on the jammed pieces as the shredder shifts between directions.
Run the shredder in reverse continuously once the paper jam is cleared. Make two passes across the cutting blades while drizzling synthetic shredder oil. Switch the direction to forward to run continuously for one minute.
Lower two sheets of clean paper into the shredder. The paper removes excess oil, metal fragments and debris from the cutting blades. Blast the blades with compressed air when you notice a build-up of small plastic scraps that may cause a jam.
If the cleaning failed and your shredder still wont start. You need to have the shredder serviced as the damage may have extend to cause a mechanical failure on the device.
Hope this helps.
Posted on Sep 20, 2011
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Hi and welcome to FixYa, I am Kelly.
The manual is little help but you can find it here:
If you have a problem with your shredder, check the symptoms and remedies below.
If you cannot solve the problem this way, contact Black & Decker paper shredders
Do not open shredder head to attempt repair: It could expose
you to electric shock and will void your warranty.
- Check to see if bin is full. If bin is full, empty bin and
replace. Follow instructions under maintenance.
- Oil cutting cylinders.
Shredder squeaks, grinds or runs
- No action required. This is a self-Shredder continues to run for cleaning function.
1 or 2 seconds after shredding
has been completed.
- Make sure shredder is plugged in.
- Make sure power switch is in "Auto" position.
- Make sure bin is fully closed.
- Check to see if either bin is overfull which could result
in a jam. If so, empty.
- If you are unable to clear the jam, turn off and unplug
the shredder. Slowly and carefully pull the remaining
paper out. Forcefully removing the paper is likely to
cause irreparable damage to the shredder.
Shredder does not start or stops
HOW TO GET SERVICE:
Visit our website at www.blackanddeckershredders.com or call the toll free customer
service line at 1-800-297-5028.
® SKU #BD-10P
This product is designed to shred paper, staples, small paper clips, credit cards, CDs and DVDs.
It is not intended to shred large paper clips, continuous forms, adhesive labels, transparencies,
newspaper, cardboard or any other plastic other than credit cards. Using it for these purposes
is likely to cause irreparable damage. Please do not attempt to shred more than 10 sheets/1 CD
or DVD at a time. Shredder should not run more than 200 sheets/50 disks continuously. Items
should be centered and unit will begin and end shredding automatically. All disks should use
specific entry as noted on your shredder.
It is important to empty the waste bin regularly to ensure the smooth operation of the
cutting cylinders. The shredder will not operate when the bin is full. Regular oiling
is also necessary for proper performance. It is recommended to use the shredder oil
every few weeks.
Maximum running time: 3 minutes
Automatic cool-down period: 30 minutes
If you have any questions regarding the product, please feel free to
call toll-free 1-800-297-5028
Thanks for Choosing FixYa,
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