Question about GE (PSS26MSRSS) Side by Side Refrigerator

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I opened up the freezer this morning on my ge profile side by side and the freezer has defrosted. Water was all over the floor. The freezer setting was at 2, I raised it to 5. The house temp is at 55 degrees. I usually heat the house at 58 degrees, but went away and dropped the temp to 55, got back home and found the water. Help!

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  • 1,772 Answers

Sorry to read about your problem. you can have many different problems.
1. Bad temp control
2. Failing compressor
3. Defective start cap
4. Defective overload protector
5. Defective control board

I suggest you call a service company. since you do not have the equipment to work on a compressor

I have tried to help you. Please help me, by Vote/Rate my response. Thanks.

If you live in the Denver area, I can help you.

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Posted on Dec 30, 2010

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Posted on Jan 02, 2017

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Water appearing on floor be side by side refrigerator


Check drain line in the bottom of the freezer, clean and defrost the drain, run hot water until appears in the drain pan under the frig.

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Unplug refrig. Unload freezer. Remove shelves. Take back panel out of freezer. Use a turkey baster with hot (not boiling) water to flush water in the area of the defrost drain hole until it is clear and water will run through it into the defrost drain pan under the refrig. The drain is a hole about the size of a nickel, usually in the very back center, below the cooling coils. You can use the turkey baster to force water into and eventually through the drain hole. Remove ice from floor of freezer.
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common problem the water line inside the freezer door is frolzen up . to fix remove everthing from the freezer door , turn off freezer . open freezer door and put a blanket over the opening to the freezer leaveing the door to room temp for an hour or so to defrost . check if defrosted . remove blanket close door . this will happen with ge , try seyying the freezer control on the next lower number (warmer)

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