Question about Toshiba Satellite A305-S6839 Notebook

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I have a Toshiba Satellite A305-S6839 running on native MS Vista OS. I have had the odd problem in the past with this laptop, mostly to do with the display driver - every now and then the screen would just go black. Since then I have found fixes online for this and I have also re-installed the OS from the disc provided at least once. I was using the laptop fine last night, on the internet using Mozilla Firefox (newest version). I took it to work with me today and decided to give it an external clean as it was a bit grubby, so I wiped it all down with moistened phone-cleaning wipes. While I was cleaning it, I was careful to not wipe over the power button, but as I got close to it the laptop switched on, as if I has pressed the button. Anyway, I turned it off again to finish cleaning it and once finished I switched it back on, and it wouldn't start Windows properly - it only got as far as the screen with the black background and the round Windows symbol in the center. So I turned it off and then on again, and it got as far as the screen where I type in my password, but when I finished typing it in and pressed Enter, nothing happened, just frozen. I have tried rebooting several times since then, with various results but never getting it fully working, never getting to see the desktop (except once in Safe Mode). It just seems to be refusing to go any further, just getting stuck! Any help you can offer is very much appreciated. Thanks very much! Kathleen

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  • graeme ian hunter Dec 30, 2010

    I doubt if you have done any damage by wiping it with cleaning wipes, however, if you cannot get into the OS, can i ask if the aptop has a recovery partition on it, I'd try to reboot to this and do a reapir

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