Question about Gateway MX6920 Notebook

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Computer is infected with viruses

Please tell me how to remove viruses from my computer. Please help me remove these viruses off of the computer. did a scan on my laptop,it as got 690 promblems includes bad regestry on it shats down on its own blue screen with wight writing. my laptop is a acer 5315. BLUE SCREEN

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  • gel330 Jul 07, 2008

    Please tell me how to remove viruses from my computer. Please help me remove these viruses off of the computer. did a scan on my laptop, it shuts down on its own blue screen with white writing. my laptop is a gateway MX8738 PC Notebook

  • willship137 Jul 12, 2008

    i put the recovery **** in and it go to the win xp set up and loops thier

  • Anthony Jul 24, 2013

    mind has an white an gray line at the bottom


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Blue screens as a result of infection mean the virus has corrupted the operating system. You can fix it by doing an operating system repair with your recovery or operating system disc. Depending on the virus, this may only be a temporary fix. If this turns out to be a temporary fix, then the sure way to fix it is to completely wipe the hard drive, completely reformat using NTFS, and reload the operating system, which I would recommend. If you have any problems during or after the reload, then the virus damaged the hard drive and it will need to be replaced.

Posted on Jul 07, 2008

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Please tap F8 right when the computer boots up, before the Samsung logo appears.

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