Question about Microwave Ovens

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Whirlpool GH7208XRQ The fan & light control buttons will not work. These buttons happen to be over the burner that I use the most. I don't know how to clean other than the surface. I don't know how to open the panel on the front left to see if it needs further cleaning. thank you for your help

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  • William Miller
    William Miller May 11, 2010

    Did the light bulbs go out recently?

    The first thing to try is a "hard reset". Unplug it from the power line for a minute, plug it back in, set the clock, then try again.




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  • Microwave Ovens Master
  • 8,820 Answers

If you recently had a bulb blow, this may be the key.

We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This can often also affect the exhaust fan operation, too. The lights and fan can be inoperable or stuck on too.

Details of our service and critical safety information and disassembly information is at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

Please feel free to contact me directly if you need more help.

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

Posted on Jul 12, 2008

  • William Miller
    William Miller Jul 20, 2008


    I would refer you back to my solution above regarding our repair service.



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The light bulbs are ok. The buttons will not turn the fan or lights on.
I think I may be able to unscrew the light bulb compartment below the buttons on the bottom of the microwave to get into the control board, but I'm not sure. I think maybe something is keeping the buttoms from working all the time. They worked the once the other day.

Posted on Jul 09, 2008

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It's better to reply back instead of starting a new thread.

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I put in a message to Whirlpool technical to see if they can tell me what this code is. I'll reply back when I find out.

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