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My onity lock is dead, i put new batterys in put it still wont open. It will open with my machine when i press open!!! Please help!!!

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  • Ken Croston
    Ken Croston Feb 20, 2012

    It sounds like the reader head has gone bad. You can purchase a new reader much cheaper than a new lock. Try www.ElectronicLocksmith.com or call them at 407 814 4974

    Thanks,

    Ken

  • Ken Croston
    Ken Croston Feb 20, 2012

    It sounds like the reader head has gone bad. You can purchase a new reader much cheaper than a new lock. Try www.ElectronicLocksmith.com or call them at 407 814 4974

    Thanks,

    Ken

  • Pablo valdez Apr 23, 2013

    Head reader is gone bad, replace it.

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2 Answers

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If it will not take any programming from the box, you may have a broken wire inside the lock.

Posted on Dec 30, 2010

  • Joey_240sx Dec 31, 2010

    you have to go to you key machine and go to communications and load p. programmer and enter the default password or your password the enter the room # ( example: from room: 595 to room: 595) then bring the machine to toe door plug it in and select initialize then try to open the door with a new key

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I got used system. I need to setup programmer but I don't know the password. So please help me how can I setup programmer. Thank you

Posted on Jul 09, 2013

  • Elizabeth Robbins
    Elizabeth Robbins Nov 23, 2013

    whatever password you pick to put in the key machine, that will be your password that will be your password on your programer

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1 Answer

Qnity ht24


Sounds like the battery board needs replaced. If a solder point is bad, it can loose time or programming when the door slams. Sometimes it is due to corrosion from being on an exterior property. Feel free to call if you have any other questions or need the board.

407-814-4974

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I have 5 brand new TESA Onity locks that will not work after I program the lock.Just blinks red when I insert the key in it.


This page is for Onity's Supplies and Services:
http://www.onity.com/support/supplies-and-services/
It is the only source of contact information that I could find toward solving your problem.
I suggest that you contact them through the phone number listed on this page. For your convenience,
By Phone: 1-800-749-2983
By Email: OnityBusinessServices@utc.com

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Onity lock ht24--In the test mode, what does "FF" mean when keyboard test is run?


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Hope this helps. If you have any more problems or questions you can call me or send an email through my web site.

Ken Croston 407 814 4974
www.ElectronicLocksmith.com

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