Question about HP Photosmart C6180 All-In-One InkJet Printer

1 Answer

Says Ink system failure

Gives error code 0xc18a0201

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  • sportcolbs Jul 09, 2008

    Thanks for the suggestion, but it did not work

  • sportcolbs Jul 10, 2008

    I hit the * key then # key and went to diagnostics by hitting the > key by the OK button. That seemed to clear the problem. I then turned the printer off, unplugged it for about 5 minutes and turned it back on with no cartridges which it then requested. Upon inserting the cartridges, it showed ink levels. I went to clean mode and then the printer worked!!

  • Anonymous Mar 19, 2014

    whem it start it give the msg

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  • Expert
  • 106 Answers

Hi,

Here are the steps that i want you to follow exactly to resolve your isse.

Issue An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution

  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved. Thank you so much. adonscott

Posted on Jul 09, 2008

5 Suggested Answers

bandana_gyrl
  • 181 Answers

SOURCE: I have a printer ?HP c7280 All-in-one?a message,

The ink system failure message has a chance to be fixed or it may be a permanent issue. It can be pointing toward a firmware failure in the printer and if that is the case the following steps should fix it. Press and hold the ?*? key. Press the ?#? key and release both keys. Display should say ?Enter Special Key Combo? Press and release in sequence the "1?, ?2? and ?3? buttons. Display should say ?Support? and display the FW rev (something like R0631R) Mine reads R0631M . Press and release the right arrow button until the display says ?System Configuration Menu?. Press and release the ?OK? button. Display should say ?Hardware failure status?. If not there already, Arrow Key over to ?Hardware failure status?, Press and release the ?OK? button. Display should say ?Hardware failure status: Clear. Press OK to clear?. Press and release the ?OK? Button. Message changes to ?Hardware failure status Cleared. Press Cancel to continue?. Press and release the ?CANCEL? button as many times as necessary, so that, either the ?Welcome to Photosmart Express? screen appears, or, the ?Ink System Failure? screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer. Turn the unit on. The printer may display message ?USE POWER BUTTON TO SHUTDOWN THE PRINTER? followed by ?PRESS OK TO CONTINUE?. Press OK. The Printer will start the ?ONE TIME INK INITIALIZATION PROCESS?. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

Posted on Jan 21, 2010

pineworks
  • 4041 Answers

SOURCE: ink system failure

Reset the product:

  1. Without turning off the product, disconnect the USB cable from the rear of the product.
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.

Posted on Jan 25, 2010

  • 28 Answers

SOURCE: HP C7280

Check out this Thread about Ink system failure.

Ink System Failure Forums <--- Click here

Posted on Mar 08, 2010

nonontech
  • 4737 Answers

SOURCE: Ink system failure

Try the following tricks:
Press and hold the “left arrow” key.
Press the “Setup” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release the “Ok” button Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “Ok” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “Ok” button.
Display should say “Hardware failure status: Clear.
Press Ok to clear”.
Press and release the “Ok” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
Press and release the “Cancel” button as many times as necessary, so that, either the “Welcome to
Photosmart Express” screen appears, or, the “Ink System Failure” screen appears.Please do not try to Print at this stage.
Using the Power Button, turn the unit Off and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message “Use only the power button to shut down the printer” followed
by “Press Ok to continue”. Press Ok. If the printer has already initialized, then go to the next step. If not, the printer will start the
“One time ink initialization process”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
To verify printer functionality print a Self Test Page. If Self Test prints, then printer is ready for use.
Good luck, Thanks for using FixYa.

Posted on Jun 03, 2010

  • 67 Answers

SOURCE: Error Ink System Failure 0xc18a0201

remove the ink cartridge and print head and then do a power drain. after that insert the print head and ink cartridge.. if it still shows the 0xc. error try by replacing the print head .. first

Posted on Jul 29, 2010

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Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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