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Water line under spa froze and broke need new parts

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Yeah Sooooooooooo???????????????

Posted on Jul 08, 2008

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Posted on Jan 02, 2017

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Why No power to pump


Hi this is Tim with Oceantis, the authorized service provider for all of Comfortline Products Spas in the US.

If you have no power to your unit, and have tried multiple outlets and resetting the GFCI Power Cord, the unit needs to be serviced.

If the water pump is not flowing water, but other functions are working properly, you may try to jump-start the water pump impeller, which is a troubleshooting step that may be found on our website under "Tips and Tricks" Should you need a walk through, don't hesitate to call.

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THE FILTER HOUSING MAY HAVE FROZE AND BROKE. MAY HAVE FROZE ON TIME IN SHIPPING. CALL ELECTROLUX THEY WILL SEND YOU THE PART AND A TECHNICIAN TO FIX IT. SO IT COULD BE REPAIRED IN ONE TRIP.

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There is a skimmer in the side of your tub( the part that skimms water off the top ) and what is called a main drain or a better tearm is deep suction that pulls water from the bottom of the tub and helps collect heavy dirt from in the tub these two lines ( three if there is more than one main drain) These will all come together and then hook to the front of the pump. If your filter is under the skimmer basket the top of the pump will go to the heater and then back to the spa. If your filter in not under the skimmre basket then it will come after the pump then on to the heater. So in answer to your second question, the front of the pump draws the water in and the top pushes the water out. But make sure that your heater is last in line so it only deals with clean water and it will not run on the suction side of the pump as it need water pressure in it to start and contious flow to keep it from over heating. Hope this helps.

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You will hhave to replace the whole Filter housing

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