Question about Sakar Kidz Cam Digital Camera

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When I attach the camera to the computer it says the USB device has malfunctioned and Windows does not recognise it. This is a brand new camera but does not seem to be working properly. What should I do?

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This is a problem that occurs whenever you connect your external usb device to a port that is not capable of handling the device. for example, your camera might require a usb 2.0 port to operate and you may be connecting it to a port that is not a usb 2.0 port.
what to do is this, try connecting it to different ports on your system and see if that helps you.
if it doesnt then you can try connecting your camera to another computer and see if it works. if it does on another computer but not yours, you have to update the drivers.
you would need to call an expert or the manufacturing company to obtain instructions on how to update the driver.
hope this was helpful?

Posted on Dec 30, 2010

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The problem you have stated can be due to several causes. Please eject your USB drive from your computer and insert it again. If windows does not detect it, then restart your computer and try again. If the problem is still there, please check the Device Manager if the USB port is properly working and if it is possible to use the troubleshoot. The best way to check whether your USB device is properly working or not, insert it to another computer other than your's. If the problem persists, check your USB device's warranty period and simply go for the replacement and contact your retailer or service provider.

You can go to Device Manger by following the steps below:

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