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I have a hp photosmart b110a I have used it succesfully for 2 months but I now have a recurring problem. I have done a printer status report it says that the printer is network ready i have done a wireless status report it says no problems found I have tried to print but the laptop is telling me that the printer is offline????? I have re installed the printer and this has made no difference. What is going on??

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  • Master
  • 473 Answers

Have you added it to your Network?

Posted on Jul 25, 2017

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6ya6ya
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Posted on Jan 02, 2017

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oldnovii
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SOURCE: Photosmart 2575 printer is offline - won't print

Hey jonboy - You do not want to delete it. It is automatically installed with Vista. In simple terms, you know when you go to print something and it asks you questions like print all pages, print page 1, etc? Well XPS basically is there for so when you go to print, you have the option of printing to a file instead of paper. You've always had that option ( whether or not you knew it) but this is just a new way of doing it and that's why it's listed under printers. It's sort of like a virtual printer. I'll say no more about that and just hope you understood what I said. As far as the other printer, it's already selected as default, go back in where you found the printer status, right click on your Photosmart and click on use online. That should do the trick.
I hope you understood this stuff. If this solves your problem PLEASE rate this as fixed. If you still have a problem, DON'T RATE it yet just add a comment and I'll be happy to assist you further. Thanks.

Jeff

Posted on May 09, 2008

adonscott
  • 106 Answers

SOURCE: Cannot print with wirelessly networked printer

hi,

if printing from 2 other computer works fine, will i think its not an issue of IP address which changes somehow. but anyways, try to check if you still have other printer drivers under "PRINTERS" (see control panel). it should say HP Photosmart c6100 series. If you also have there a printer icon that says HP Photosmart c6100 series Copy1, try using it (right click on that icon and choose Set as Default Printer). If you only have HP Photosmart c6100 series under PRINTERS, try to right click, then choose properties. When Properties box is open, click on PORTS tab. then click on configure ports below. Try to type in the IP address of the printer under "Printer Name or Host name or IP address". make sure that you already printed network configuration page to get the exact ip address of the printer, Dont know how to print? do this.

PRINTING NETWORK CONFIGURATION PAGE
1. press setup, then scroll down and look for Network.
2. press okay on network, it will give you the first option "VIew network settings".
3. press okay on it, and it will give you the first option "Print network configuration page."
4. choose that and press okay. it will print the network config page. from this document, you will be able to see the IP address of the printer.

Please let me know if the issue is still not resolve so that i can go ahead and give you another possible solution.

Thank you so much.

adonscott

Posted on Jul 07, 2008

rakeshpramod
  • 234 Answers

SOURCE: Photosmart 2575 printer is offline - won't print

In Vista make sure you are logged in as a administrator whenever you make any changes.

And if not to bring the printer online you will have to right click on the printer icon and right click on Run as administrator> and then try bringing the printer online and checdk if it works.

And you can delete the Microsoft XPS Document writer it is a default printer icon installed if in case you did not have a printer installed you can store them to print later.
Now that you already have a printer you can delete the Microsoft XPS Document writer.

Good Luck

Posted on Oct 04, 2008

  • 1 Answer

SOURCE: Printer status offline

I just ran into the same problem. The computers on the network that were running XP were showing the printer as "Ready", but all of the computers running Vista were showing the printer as "Offline".

After trying a number of solutions that I found on other message boards, I accidentally discovered that the problem was an IP address conflict. It seems that the server changed the address on the printer, which didn't bother the XP machines but brought the Vista machines to their knees.

Press and hold the blue button (HP called it the "Go" button) for 5 seconds, which will print a configuration report. In the TCP/IP section you will see the IP address for the printer. Next, open the Printers window, right-click on the P2015 and click Properties. Click the Ports tab. Find the port that is checked and click the "Configure Port..." button. If the "Printer Name or IP Address" field differs from the IP address on the configuration report, change it to the one on the report. It took a few seconds after hitting OK for the computer and prrinter to link up again, but that solved the problem for me.

Posted on Dec 03, 2008

CosmaP
  • 409 Answers

SOURCE: can't print from Vista PC Error message is printer offline.

Right click on the printer icon and select "use online" also are you using the latest Vista drivers? They can be found here.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1845561&prodTypeId=18972&prodSeriesId=1845551&swLang=8&taskId=135&swEnvOID=2093

Posted on Dec 05, 2008

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1 Answer

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There are a few possibilities. Is this the encoder strip, a thin mostly clear piece of plastic about 1/4" wide, 13" long and the thickness of a piece of paper? Another possibility would be a ribbon cable, a white flat cable about 1/2" in diameter. Neither of these are easy to replace but if you provide more details I may be able to help.Or Still having Problem Then follow Us For
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IF you have more than one printer set up on your system take all the others off except this one if you are able to without disrupting your home printing flow for others.

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