Question about Computers & Internet
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Posted on Jan 02, 2017
I would honestly suggest a new router. Although, you could check through the settings on your router and see if the wireless signal is lower then 100% for some reason. Also, see if is blocking any ports. A lot of new router's firewalls will lock a lot of ports down if it sees a virus or trojan trying to communicate outward, so do a scan on all of your computers. You can also try holding the reset button on the router for 30 seconds (you will need a pin or something small), then reconfiguring and using it and see if that helps.
You can also go through this website to try and update the software on your router.
Posted on Nov 05, 2007
The configuration of your cables is correct, as long as your modem is connected to the 'internet' port on your router. You must unplug the power cord from the back of your modem and plug it back in so that the modem recognizes the router. After doing this you should be able to get to the internet.
The modem has a security feature that only recognizes one physical address. When you were plugged directly into your pc, it had the pc's physical address saved in its memory. When you reconnected to the router, the modem blocked the router's access to the internet because the physical address of the router did not match the physical address that was saved in memory.
Posted on Apr 13, 2008
Had this problem my self, try lowering the firewall on your router and make sure the network allows media sharing.
Posted on Apr 01, 2009
Connect the modem to the router via the ethernet cable. Connect the laptop to the router by means of another ethernet cable in one of the 4 spare sockets. Switch everything off. Turn everything back on one at a time, modem first, then router, then laptop. Allow each unit to fully power up before switching the next one on. Put the installation CD in the laptop and try again. If you are using the laptop wirelessly, make sure the wireless function is switched on!
Posted on Apr 14, 2009
SOURCE: a network cable is unplugged
This message " A network connection is unplugged" comes when the connection unavailable may be due to faulty connection. Chek that your router is rightly plugged and the sockets are dust-free. If problem persists, contact support.
Posted on Aug 15, 2009
Testimonial: "Thanks, for the info. I had to call the router people and it is now fixed."
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