Question about Samsung Blackjack SGH-I607 Smartphone

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Blackjack Frozen My phone will not go past the At& T logo. It was fine.

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  • jbeaulier Jul 11, 2008

    Same problem! It started when I let the battery get too low. I have no idea how to fix it

  • MichaelGumol Jul 28, 2008

    I have a black jack II. It was fine...i woke up one morning..and it wouldn't get passed the att logo..what should i do

  • doddsjr Aug 24, 2008

    My Blackjack ll has frozen on the ATT logo and even if i take the sim and battery out,it still locks on ATT. It also stays on the red light when charging.

  • Anonymous Oct 31, 2008

    Blackjack 2 frozen on ATT Logo

  • kellertomk Nov 03, 2008

    When I power my phone on, the screen initially shows a generic Windows Mobile picture followed by the ATT 3G Broadband Connect animated picture which is then followed by the AT&T logo. It does not go beyond that point in it's "bootup". Taking SIM out and replacing battery makes no difference, it continues to do the same thing.


  • gynaphure Nov 04, 2008

    turn on phine, 3g comes up then AT&T logo, phone freezes. I tried a hard boot with D-pad up and power....took out battery, even fully charged. Please help.

  • Anonymous Nov 10, 2008

    My phone just recently started having the same issue. The calendar icon did not work and my events were not displayed on the home screen, so I turned the phone off and back on again. Now it won't boot past the AT&T splash screen.

  • nikki_b209 Nov 25, 2008

    my blackjack2 does the same thing it was working fine until yesterday. i turned it off for a while . and now when ever i try to turn it on it wont go past the at&t logo . and when i tried to charge it the phone go REALLY hot . i did nothing wrong to this phone . it was working fine . im very confused

    help mee!!

  • DrMDG Nov 26, 2008

    I am also having a similar problem. My phone does not go beyond the windows logo. Anyone have any solutions?

  • jaz0212 Nov 28, 2008

    phone goes past windows mobile past 3G network, and gets stuck on at&t forever. then it goes to missing or invalid sim regardless of sim status. It was a phone of my friends who gave it to me. my sim card works fine in my original phone.

  • mroberts624 Dec 03, 2008

    I have been having trouble with the internet as well as not reciving my email. In order to remedy this I usually have to turn off the phone for a few minutes and then I can turn it on and everything works fine, for a while that is. today when i turned it off and then back on i got as far as the att logo and that was it. I took it to att and they just tried to give me another and said that they could not transfer any data.

  • jonahberndt Dec 03, 2008

    Phone worked yesterday and this morning with a full charge it gets stuck at the ATT logo.

  • Anonymous Dec 12, 2008

    Snow storm in La yesterday...having trouble accessing voicemail so I powered down and then powered up...gets stuck on At&T screen!!! Warranty just ended. Sounds like a common problem with Blackjack...or is it AT&T? Dunno...but lost as to what to do.



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I ran into the same exact issue. Here is a simple fix:

With the phone off, hold UP on the center D-pad and then power on. It tells you to press 1 to reformat and reboot, or press any other key to skip. Note that this process will erase all files (contacts, 3rd party applications, calendar entries, pictures, videos, etc.) and settings on your Blackjack and make it as fresh as the day you bought it. The hard reset fixed the problem in about 30 seconds.

If you talk to ATT person, they will simply ask you to get a new phone. I had debated getting a new phone but finally searching on the web helped find another person who had the exact same issue and mentioned it. So I thought I would share with others. Good luck.

Posted on Jan 13, 2009

  • cleverlyc Feb 28, 2011

    Perfect, fixed by Blackjack immediately! I was looking at $2-300 for a new phone, and/or an obnoxious 2 year contract!


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In this case i have had this problem and had to reset it.

Posted on Dec 13, 2008

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  • Samsung Expert
  • 131 Answers

I need more info... what did you to with it? Did you try to unlock it? Does it just get stuck or does it display 'phone freeze' or 'contact service provider'?

With best regards,

Posted on Jul 12, 2008

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the way the blackjack 2 is made you cannot get past it without the code so the only you can do is remember it or hard reset the phone but all information will be lost sorry
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hope this information was helpful:)

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I know this doesn't help but I'm having the same problems, and I had the same problem in the past. Right now I'm not using it but when I had it in the past I had to have a master reset at the AT&T store. It deleted everything (but the SIM contacts) and my phone worked fine. I don't think blackjacks are very durable phones--I've been through 3 of them.

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I would recommend hard reseting it. That should reinstall any standard programs, files, and applications. Good Luck!

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I dropped my blackjack II on the concrete the other day, at first when the screen was supposed to black out it would go to a white screen, then when it stopped doing that the screen would flicker off and...

Fixing it will most likely cost close to getting a new one. Getting a new phone is certainly the easiest answer.

The problem with screen damage, is that most of the screens use lcds (liquid crystal displays) if damaged its hard to repair something that is mostly liquid.

Sorry about your phone. I hope its insured.

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Samsung Blackjack SGH-I607

You can get a Samsung Blackjack I607 Window Lens at

Here is the exact link for the part:

You can also send your phone to them and they will perform the repair for you.
Here is the link for the Samsung Blackjack Cellphone repair service they offer:

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