Question about LaCie Rikiki Superspeed 1 TB USB 3.0 Portable 301952 (Black) Hard Drive

Open Question

I have a Rikiki 1TB Usb3 disk which is difficult to connect to certain computers: 1. With Usb2-port there sometimes seem to be too little power for the disk to opperate properly. 2. On a new computer with hi-power Usbx ports with Win7 64bit there are difficulties when I try to transfer big files (some 5 GB). The xfer stops and it is 'impossible to disconnect the drive from the system' (it will not disappear in the drive list). How to work around?

Posted by on


5 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

  • 10 Answers

SOURCE: Drive is on, won't mount, buzzing

I had a very similar problem with my LaCie drive. It turned out that it was power related, and the problem was solved by replacing the AC adapter.
The drive was working fine, but one day stopped mounting. I tried it on other Mac machines, and Windows machines, but it would not mount. All the power lights came on, and I could hear the drives making some noise, but nothing happened when plugged in.
After a few tests, I noticed that the drives didn't sound 'right'. They made noise when turned on, but didn't sound like the platters were not spinning up.  I held the drive in my hand the next time I turned in on, and noted that there was no notivable movement.  The drives had power, but were not spinning up.  In my mind, this meant they weren't getting enough power. I had the drive open at this point, so made sure there was no corrosion or damage around the AC port, which there wasn't.  So I pointed my finder at the power supply, the AC acapter for the drive. I had another LaCie drive in the office, so I grabbed it's AC adapter and cord.  I made sure that it have the same voltage configuration (check diagrams and spec printed on the adapters) and made sure I wasn't using an adapter with more current  (Amps). I plugged it in, the drives spun up and mounted to the desktop on first attempt. I was so releived that I didn't lose the 1TB of data.  It was actually a drive we used for transporting large volumes, and I hadn't yet backed up to our RAID.  I assued it was damaged in commute, but didn't give up until diagnosing fully. I rarely use data though, and it's usually human error (accidental deletion or dropping the drive). Outside of that, problems are generally repairable, and data recoverable, without having to spend the big money.  Be thorough, diligent and creative in your testing before declaring a loss.

Posted on Feb 18, 2009

  • 696 Answers

SOURCE: LaCie Big Disk Extreme 1TB Hard Drive - continuous beep, no power

Hi, Lacie isn't very forthcoming with beep codes but it definitely means one of the two. You can try moving the hard drive into a new enclosure, if it works it was the enclosure, if not the HDD. Hate to say it but warranty on these drives is a moot point the moment unique data is stored on them as you can't even diagnose the problem properly without voiding it and no drive manufacturer will waranty data. If you have no unique data and it's under warranty, send it back. If you have unique data on it that you value, take it to a local computer store and have them move the drive to a new external enclosure and test it. If it works, you're done. If it doesn't, you've confirmed that the HDD is faulty and you will need the help of a data recovery Pro. If the latter is the case, reply by commenting here with your location (country, state city) and I'll recommend a closeby facility for you. Chris

Posted on Jun 05, 2009

  • 32281 Answers

SOURCE: Lacie extern. hard drive is recognized, but I can't access files

Try connecting the Lacie to another computer, if it doesn't work then the hard disk may need to be formatted using Disk Manager. I suggest you format as a primary partition in FAT32.
If it doesn't work then it is possible that the hard drive in the Lacie has failed.
To test the hard drive, remove it and connect it to an USB hard drive adapter and connect it to a working computer's USB port. If it deosn't detect it as an external drive and you connot open folders and files then it is faulty.
You can install a new hard drive in the Lacie and then format in FAT32
There are companies that can recover data from faulty hard drives BUT it will cost you an arm and a leg for their services.

Posted on Sep 13, 2009

  • 150 Answers

SOURCE: My laptop doesn't recognize Lacie Rikiki Go 1TB.

Hello roblau99:
First lets try this. Shutdown your laptop and reboot. Once your up and running, plug in your portable hard drive. You might try a different USB port. If windows doesn't let you know its there then you need to look for it by going into your administration tools menu. Of course this depends on what version of windows your are running, if it is windows.
Maybe you can answer this? Have you been disconnecting that hard drive without telling windows you are going to disconnect it first? If the answer is yes you may have corrupted that drive which is why windows is not recognizing it.
Good Luck and just let me know if you need more help.
Sincerely, Peter N.

Posted on Mar 22, 2011

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My ez grabber wont work with windows 7 what can i do

The product is supposed to work with both 32- and 64-bit editions of Windows 7. Make sure you install the latest drivers, obtinable here -
VC500CXT Product Manual .
To improve chances of success, uninstall any relevant old drivers first.

As this is an older product, and although USB3 ports are supposed to be backwards compatible with USB2 devices, I'd suggest you try to get it connected to a USB2 port (these USB ports do not have a small blue plastic tab in them).

Dec 23, 2017 | Computers & Internet

1 Answer

How do i fix my usb slow data transfer speed

Make sure that JUSBV1: Power Source Header for USB Ports Pin 1-2 Close: +5V for USB ports at JUSB2/JRJ45USB1 If the jumper is on 2-3 the standyby section may not be providing enough current, thus causing the problem. With some USB devices this problem of high current demand is so severe that a USB3 add in card has to be put into the system to meet the current demand. The USB3 cards have a receptacle on the rear of the card where one of the power supply Molex cables is plugged in. This ensures adequate current and voltage. USB3 can provide 1.5 Amp, USB2 only 1 Amp.

Jul 22, 2015 | Biostar G31D-M7 Motherboard

1 Answer

Is the dell inspiron 580 a usb 2.0 or 3.0

I don't think your computer has USB3, because USB3 came after 2009. But that should not stop you from buying an USB3 hard drive. My computer did not have USB3, and I used USB3 drives, long before a bought a USB3 extension card. You always van connect an USB3 drive to an USB2 computer connector. Ans an USB2 drive to an USB3 computer connector. The slowest part in the chain, will dictate the maximum speed. But even with the USB3 drive, now on your computer, the computer can't use the full speed, but if you buy a new computer, the same drive can be used on a much higher speed.
I did put in a USB3 extension card, but it did not help much. My internal computer buss is slowing things down, so even my USB3 drives, most of the time only reach 35 Mbyte/ second. A speed USB2 could reach too. But connecting my drives to newer computers makes them almost 3 times as fast. And with the file sizes I'm sometimes have to put over, that really makes a difference.

Oct 30, 2014 | Dell Inspiron 580 Desktop Computer (Intel...

1 Answer

How to convert USB3 to USB2

The software drivers are different n Windows 8.1, you can either get an update for it, or just use it on the XP. USB2 is irrelevant.

Jul 08, 2014 | Toshiba Satellite Computers & Internet

1 Answer

How to convert USB3 to USB2

You have just answered your own question, it works fine on a XP machine, but not on Windows 8.1, you need updated drivers to run this on windows 8.1, contact the manufacturer.

Jul 08, 2014 | Toshiba Satellite Computers & Internet

1 Answer

Problem with mouse usb

It sounds to me like your USB mouse is not USB2 compatible. Use it while it is connected to the USB3 port. Did it at one time work in the USB2 port?

Mar 19, 2014 | Computers & Internet

1 Answer

Connecting to usb port

depends on the connections on the monitor/tv. you can get conversion cables like hdmi to usb for example.

Jul 24, 2013 | ViewSonic VA1912wb 19" LCD Monitor

1 Answer

Msi gx660r usb

Sorry, I'm not entirely sure by what you mean by "falls over", but I guess devices fail when plugged into it.

Does it fail on just the USB3 ports, or both USB2 and 3?

what sort of devices are you using - low power devices such as mice, or higher power devices like 2.5" USB hard disk enclosures?

To be honest, I'm not familiar with USB3.0... but I assume you will need a driver to run them... perhaps downloading and installing the driver from msi may fix the issue, if its a driver corruption issue?

If it fails with any device in both USB2 and USB3 ports, the cheapest and easiest workaround may be to buy a Expresscard USB card.

Hope this info helps.

May 19, 2012 | MSI GX660R-060US PC Notebook

2 Answers

My pen 4gb pendrive is working very slow it works 800kbps

When you plug in your USB pendrive into your computer and you get a message "This device can perform faster if connected to a high speed USB2 port".
This means your computer supports USB1 which is much slower than USB2 and the latest USB3.
There may be a BIOS upgrade to configure your computer to support USB2.

May 26, 2011 | Transcend 4GB JetFlash 110 USB 2.0 Flash...

1 Answer

My computer does not read iomega hard drive

Make sure that your computer has usb2 ports. Older computer have usb1 ports. A 1 tb hard drive may require the newer faster usb2 port. If it is a desktop computer you can get usb2 cards or if it is a laptop you can get a usb2 converter. You may just have a driver issue. try the cd that came with the hard drive. Make sure your system is compatible.

Jul 01, 2009 | Iomega 1TB Desktop USB 2.0 Hard Drive

Not finding what you are looking for?
LaCie Rikiki Superspeed 1 TB USB 3.0 Portable 301952 (Black) Hard Drive Logo

Related Topics:

74 people viewed this question

Ask a Question

Usually answered in minutes!

Top LaCie Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

pankaj rautela
pankaj rautela

Level 3 Expert

1252 Answers


Level 3 Expert

79077 Answers

Are you a LaCie Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides