Question about HTC Hero Smartphone

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HTC Hero(w/ google, not refurbished) is not charging. If I plug it in, it holds the battery level at whatever level that battery is, and every time i unplug it the battery just gets lower, and never charges.

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  • 22 Answers

If you are plugging it into the usb port of a computer then you may not be getting quite enough power, try plugging it into the wall via the wall charger and see what happens. If nothing happens I suggest taking it into the store you bout it from and letting them see the problem, a lot of them have policies for fixing this sort of situation.

Posted on Dec 30, 2010

  • jje35 Dec 30, 2010

    even if my phone was off and plugged into my computer for 3 hours? the red light is on signifying its charging, but i left it plugged in for 3 hours, turned it on and was still at 3% battery life!

  • duhdah10 Jun 12, 2011

    i'm currently experiencing this exact problem with my htc hero, how did you get it sorted?

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My htc hero will say completely charged, but then will die within a matter of minutes when unplugged. do i need a new battery?


Yes. It seems to me that your battery is faulty.

Contact your carrier for a warranty replacement of your battery.

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1 Answer

Sprint HTC Hero w/ google will not boot past first htc screen


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2 Answers

I just got the htc hero and for some reason it says its charging but the battery never gets charged. once i take it off the charger (be it usb, car, or plug), it immediately tell me the phone is dying. ...


See if there is someone with a Hero and try their battery out. It sounds like your battery is not holding its charge anymore. If you just got it, take it back to the store and see if you can get a replacement.

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1 Answer

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