Question about HTC Hero Smartphone

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HTC Hero(w/ google, not refurbished) is not charging. If I plug it in, it holds the battery level at whatever level that battery is, and every time i unplug it the battery just gets lower, and never charges.

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If you are plugging it into the usb port of a computer then you may not be getting quite enough power, try plugging it into the wall via the wall charger and see what happens. If nothing happens I suggest taking it into the store you bout it from and letting them see the problem, a lot of them have policies for fixing this sort of situation.

Posted on Dec 30, 2010

  • jje35 Dec 30, 2010

    even if my phone was off and plugged into my computer for 3 hours? the red light is on signifying its charging, but i left it plugged in for 3 hours, turned it on and was still at 3% battery life!

  • duhdah10 Jun 12, 2011

    i'm currently experiencing this exact problem with my htc hero, how did you get it sorted?



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