Not cleaning and no water or movement from top arm

Could be the circuit board at fault

1. Check the water temperature. Should be 125 to 140 F.
   
2. Check pump re-circulation., Listen, see if it sounds like it is spraying the water around with enough pressure.
   
3. Check water level when the fill cycle has completed. Should be just under the heating element. If not, possibly need to replace the water inlet valve.
   
4. Check the spray arm and pump cover for splits or leaks.
   
5. Check to make sure dishwasher is draining after each cycle. There should only be a little water in the bottom of the tub.
   
6. Make sure the dishes are loaded properly, or dishwasher is not overloaded.
   
7. Possibly try a different detergent. Some liquid-gels will bubble and a pump cannot pump bubbles.
   

Scrape away large pieces of food, bones, pits, toothpicks, etc. Burned on food should be loosened before loading. Empty liquids from glasses and cups. Foods such as mustard, mayonnaise, vinegar, lemon juice and tomato products may cause discoloration of stainless steel and plastics if allowed to sit for a long period of time. Unless the dishwasher is to be operated at once, it is best to rinse off these food soils. Load racks so that large items do not prevent the detergent dispenser from opening. If the dishwasher drains into a food disposer, be sure disposer is completely empty before starting the dishwasher.
just click on the above questions for more help the answer will come to the screen

1. A common leaking trouble maker
   
2. Another common leaking trouble maker - especially for leaking out of the door area
   
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7. Dishwasher soap notice
   
8. Draining and washing help
   
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16. Motor and pump assembly screw and impellor help
    
17. My dishes are not as clean as they used to be, what might be wrong?
    
18. My dishwasher racks have rusted.
    
19. My dishwasher will not fill with water
    
20. My dishwasher will not start
    
21. My soap dispenser will not open
    
22. Sand like deposits inside the glasses and d/w
    
23. Some common soap door dispensers breakdowns
    
24. Some common soap door dispenser door springs
    
25. Stainless Steel Cleaning
    
26. Strange grinding noises and not washing properly
    
27. The dishwasher doors falls down
    
28. White filming on the glasses
    

The other logical point is that it can be related to a faulty output or error from the program controller output. In some cases choosing an alternate program cycle can confirm this case of faulty cycle patterns.

Check that the arms spin freely when spun by hand, then check the outlet jets at the trailing end of the arms are not blocked with food particles and other solid matter. This often happens and the arm is unable to turn because the water jet that is supposed to drive the arm does not have the force to rotate it with the result is that the upper dishes do not get enough water and chemicals. It may also cause water to continue dripping onto dried dishes after the the drying cycle has stopped.

Hi

If you are noticing that the dishes are not clean, then there are a few things to check for. Check the soap powder if it's kept in a dry environment. Also try replacing the powder with something like a gel or liquid. Next thing to check for is the water pressure and fill valve. Check if the water is filling in and the spray arms are throwing the water with enough pressure. Try and listen to the sound if you hear a proper spraying action sound.

If it seems as a low water pressure then check the fill valve. Now, check if dishwasher is draining the water or not. While the dishwasher is working check whether the dishwasher is draining and there is not much left out water after the cycle is complete. Try cleaning the spray arm with a soft brush. The water temperature plays a major role in cleaning of dishes. The temp should be between 125 and 150 F for dishwasher to clean the dishes. Hope this helps...

Hi


Thanks for using FixYa. First of all please check the Water temperature by using a thermometer inside the dishwasher to measure the water temp. It should be as close to 125 degree F to 140 degree F as possible. Now try using the temperature boost feature if your dishwasher is equipped with this cycle feature and check if this will help your wash ability issues.

Now check the Powder soap by making sure that you store your soap in a dry environment and it is not stale and clumping together. Possibly try a different detergent like a liquid or gel. Also, make sure the dishes are loaded properly, or dishwasher is not overloaded.

To check the proper filling dishwasher will fill with water up to and around the heating element. If water is more below the heating element, you may have low water pressure or a problem with the fill valve. Try & listen if it sounds like it is spraying the water around with enough pressure.
For low water pressure, try to clean the screen at the entrance of the fill valve, sometimes the fill valve can fail and not allow the proper water into the dishwasher and may need to be replaced. And, check the spray arm and pump cover for splits or leaks

Low water fills are a very common trouble maker with today's dishwasher.

Please do rate this solution and revert for further assistance.

Thanks
Rylee

I had the same problem and fixed it by disassembling the lower spray arm and return filter, and cleaning all the junk out.
Most dishwashers have 'risers' that bring the water up to the top sprayer or arm located under the top rack. If the recirculating pump is plugged even a little there won't be enough volume or pressure to get the water up there.
Test this by putting a dry muffin pan in the top rack, flat, and running the dishwasher for a bit. If there is no water on the top (or the bottom) either the top sprayer or the sprayer arm underneath the top rack is not getting enough volume.
To fix this you need to clean out the screen and filter, where the water returns to be recirculated. If you don't have any confidence to remove the parts and clean it out yourself, get an appliance repair person to do the job.

I had the same problem and fixed it by disassembling the lower spray arm and return filter, and cleaning all the junk out.
Most dishwashers have 'risers' that bring the water up to the top sprayer or arm located under the top rack. If the recirculating pump is plugged even a little there won't be enough volume or pressure to get the water up there.
Test this by putting a dry muffin pan in the top rack, flat, and running the dishwasher for a bit. If there is no water on the top (or the bottom) either the top sprayer or the sprayer arm underneath the top rack is not getting enough volume.
To fix this you need to clean out the screen and filter, where the water returns to be recirculated. If you don't have any confidence to remove the parts and clean it out yourself, get an appliance repair person to do the job.

remove the pump screen and, clean the pump
you probably have broken glass preventing the pump impeller from moving

I'm sure you heard a small motor running from time to time during a cycle. That moves an "arm" which sends water to the different chambers during a cycle. Fabric softener is dispensed when water goes to that chamber and dilutes the fabric softener. That chamber then empties by a siphoning action.
If you want to narrow down the problem a little to help trouble shoot -- put some wet rags in and run the Rinse and Spin cycle with some fabric softener. If the softener is not dispensed, then you know that the water isn't being sent to that chamber properly.
If you are intrepid enough to take the top off your washer, do that and see if the arm appears to be moving during a normal cycle. Maybe the arm got dislodged or broken during the move.
If water isn't being diverted properly, I think this calls for a real repair person.