Question about Samsung Cell Phones

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My son has locked himself out of his samsung galaxy 5. the telstra shop assistant told him to make it ask him for PUK code, how does he do that..he already has the code

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Welcome to Fixya.

To make the phone ask for the PUK code, the sim lock has to be enabled.

To lock the SIM card, perform the following steps:
1. From any Home screen, tap the Menu key.
2. Tap Settings.
3. Tap Location and security.
4. Scroll to and tap Set up SIM card lock.
5. Tap Lock SIM card to select and enable the SIM lock.
6. Enter the SIM PIN.
7. Tap OK.

The default pin is 1234.

Now, whenever you will turn off then on your phone, it will ask for a SIM unlock code. Just incorrectly enter the code and it will be PUK locked.

Hope this helps!

Posted on Dec 30, 2010

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PUK code is called as PERSONNAL UNBLOCKING KEY.
Your phone will ask for PUK code when you entered the PIN code wrongly several times depending upon the mobile make. The mobile asks for PUK code so that unauthorized persons do not use your mobile for wrong cause.
To get PUK code please contact your service provider through phone or go directly to their office. They will provide you the PUK code for your mobile. The PUK code for mobile phone.so that you can open your phone. When you planning to call your service provider you cannot use your mobile as it is fully locked. Please use some other mobile with same network to call your service provider.
While you get the PUK code ,the service provider customer care officer will ask for your personal details to check whether the mobile belongs to you only. If they are satisfied with your answers they will provide with the PUK code
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Doesn't show contact of sim card of samsung galaxy GT-s5570 can u give me format code of samsung GT-s5570


Hi,

I'm Ben and -- hopefully -- I can provide some meaningful

assistance.

It seems that your SIM card is locked.

SIM CARD:

If you enter a wrong PIN code too many times, usually three,

your SIM will lock itself. This protects you from someone using

your personal information or making calls if your cell phone is

lost or stolen. You may see "PIN blocked" or Enter PUK code" on

your cell phone display. The PUK code stands for PIN Unblocking

Key. In the U.S., the PUK code is rarely provided when you get

your subscription.

If you do not have your PUK code, contact the Customer Care

customer again. Give them your phone number and once they

are sure it is really you, they will give you the PUK code.
You will then be asked to set a new PIN code. Once you have

your PUK be sure to keep it in a safe place.

Note that if you enter a wrong PUK 10 times in a row, the SIM

will be permanently blocked, and you'll need to purchase a new

SIM card.

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