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Ok i really need help i have a xbox live account named im a pink panda an i recoverd it at my friends house to play and when i got home and i tried to recover it back it said there is a problem with the cardintials and i dont know what to do ?

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Your friend might be connected to your account and is still playing on your account. Give him/her a call and ask to sign out. try recovering again or waiting a day to make sure xbox live can take its time to register your request to recover your account.

Hope this helps : )

Posted on Dec 30, 2010

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1 Answer

If my son has XBox Live Gold Membership do we just need an internet connection to play or do we require extra GB per month to play?


The xbox live gold membership is paid for when you buy it. It never runs out until you have used all of the time you bought. Like say you bought a 12 month subscription it will last you the whole year until the day you bought the last one and activated it. Only time you use money is when you want to buy something from xbox live. All you need is the internet wifi or direct cable works. You can actually use your xbox live account on any xbox. Say if his friend has an xbox and has xbox live he can then use his account on his friends xbox to play online with his friend. You dont have to worry though every time he goes to an xbox he has to recover his xbox live account info so no one else can use it while he is using it. There is also a few new updates to keep his account safe as well when he does want to do something like that. also you can go into family settings and make it so he cant buy anything with out a pass code even put a timer on it with a pass code to limit time of play. So inclosing no you dont have to buy GB it just uses your internet connection and it does cover the cost of play for as long as you bought the subscription. Hope this helps :)

Feb 22, 2014 | Microsoft Xbox 360 Console

2 Answers

My son has created an online ea account to play football on his xbox 360. he can't play because it is telling him he is to young. can i create another account..


Yes, you should be able to create a new XBox Live account for your son.

When you create a new XBox Live account, make sure to edit the date of birth so it is at least 18 years old. This way any and all restrictions on his online gaming experience will be nullified.

Hope that helps!

Jan 09, 2012 | Microsoft Xbox 360 Console

1 Answer

Im trying to add a friend but it keeps saying try again lader i waited for 6 hours and it still wont work


Let them add you or double check their account
PSN : Enter their PSN
Xbox : You must have xbox live gold , enter their gamertag
Dsi : YOU MUST ENTER FRIEND CODE AND NOT THEIR ACCOUNT NAME.. -.-
Wii SAME WITH DSI
Thanks

Jul 06, 2011 | Microsoft Xbox 360 Console

1 Answer

I was at my friends house playing the xbox on my account from my memory card and when i went home my profile was corruptive and i lost all my stuff on my account for xbox live and i need to know if there...


no i dont think their his unless you can data recover it but im not too sure you can still recover your gamer tag if you delete the memory card and just put in your email and password to recover it

Feb 07, 2011 | Video Game Consoles & Games

1 Answer

Ok im trying to log into x box live account and it keeps saying you do not have the right credentials and now i cant really do anything so i cant talk or anything can u help? my name is tyler, and im 11


Tyler

first call 1 800 469 9269
when you here the answering machine
keep repeating " Agent" when you get a
live person they should be able to help you.

if you have any questions feel free to ask.

Rob

Sep 03, 2010 | Microsoft Xbox 360 Console

1 Answer

Its not lettin me play live on line thou


You can play online alone, but not with your friends or not at all? If not at all then assumeing you have already gone to system maintenance and run a diagnostic test on your connectivity, make sure your profile is a gold account and has not reverted to a silver. If alone but not with your friends, then make sure they are not messing with you first, then call xbox live customer support at:
  • Toll free: (800) 4MY-XBOX or (800) 469-9269
  • Direct dial: (425) 635-7180
  • Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102

Mar 04, 2010 | Microsoft Xbox 360 Elite Console

1 Answer

I was on xbox live at my friends house and downloaded the heroic map pack i tried playing it at home i dont have xbox live and it didnt show up on the map list


If you downloaded it on your friends xbox, you can not have it on your xbox. You will dhave to download it again, as when u downloaded it for ur friends xbox, u gave him a gift.

Mar 15, 2009 | Microsoft Halo 2: Multiplayer Map Pack for...

2 Answers

My xbox 360 profile is corrupt.


IF your profile is not an xbox live account, your xbox profile cannot be recovered, however, if your account is an xbox live account all you need to do is have no one signed in, press the center xbox button, go down to recover account and enter your information

Mar 01, 2009 | Microsoft Xbox 360 Console

1 Answer

Internet


First you need an internet connection, wireless or network cable.
For wireless:
You need the XBox 360 wireless adaptor.
Follow instructions to plug it in, then turn on console.
Go to the Dashboard.
Go to Console Settings.
Then Network Settings.
Then Search for a Network.
When you find your network, select it.
If you have a network code, such as WEP, enter it when prompted.
Now, whenever you turn on your XBox and have the wireless adaptor plugged in, it will automatically connect to your network.

For cable:
Plug in the cable to your console at the back.
Then follow above steps if it doesn't automatically connect you.

To play with mates, you need to purchase an XBox Live Gold Membership.
To do this, you must create an account after connecting to the internet.
To create an account:
Dashboard
Create Account
It will ask you to set up XBox Live and to pick a name.
Pick your name and connect it with a Windows Live account such as hotmail.
Follow steps to input information.
Payment can be automatic to a credit card number or, you can purchase XBox Live Membership Cards at most electronic stores, and input the codes.
You get one month free trial just for signing up.

Now to play:
Find out your friends' gamer tags or XBox Live name just as you made yours.
Push the XBox Guide button in the middle of your controller.
Select Friends.
At the top, add friends.
Input their gamer tag.
When they accept your invite/request, you can invite them to chats and games.

Pick your game, follow the instructions to play a multi-player game over XBox Live with your friends.
Have fun.

Dec 28, 2008 | Microsoft Xbox 360 Console

2 Answers

I am unable to sign into to my live account?


Have you clicked test connection and have it tell you why it cant connect?? If it cant connect to the xbox Live and its not a connection problem, Live might be down, you could be banned, there may be an update you need. Most of the time you cant connect there may be a temporary maintenance for live. If you still cant connect call xbox customer support and ask about your account.

Sep 20, 2008 | Microsoft Xbox 360 Console

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