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My CLP500 series say's (paper empty, Custom in MP) The bottom paper drawer is full and there are no sheets of paper jamed inside. The red light that showes where the problem is is on. It's the second one down from the top in the back.

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  • gbiggie Dec 30, 2010

    Yes but know It wont get off doublesided print. I cant print checks from Quickbooks without printing on both sides of the voucher. It does fine in Note Pad.

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  • Samsung Master
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Hi.

Please disconnect printer power cord and check for foreign objects, dust and stuck fragments of paper in the paper feeder area.

If that does not fix the problem, then the paper sensor may need to be replaced.

Paper empty sensor is part number JC92-01501A . The part is indicated as 3-13 - PBA SUB-SCF P_EMPTY SENSOR in this parts manual.

Regards.

Ginko.

Posted on Dec 30, 2010

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