Question about Nintendo Wii Console

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My wii controlers will quit working while playing a game. Message comes up that communication has been lost. I have replaced the sensor bar and tried different controllers but nothing works

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  • 187 Answers

Hello there

From what you have said it sounds like you have the SYNC ERROR

The main causes are Hardware failure, overheating or wear & tear.

You may need to perform simple maintenance, clean or in some cases adjust settings.

To get the best advice on where to start I recommend a Wii Repair Guide , From this you can fix the problem at home and avoid any large repair bills. Its easier than it sounds when you have help from the guide.

The other solution would be to send the console off to Nintendo, This is free if your still in warranty. If your console is out of warranty then the usual price of repair is $90



Glad I could Help!

Good Luck & Best Regards

Pete

Posted on Dec 31, 2010

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No hand is showing upon the screen


Check to make sure the sensor bar is securely plugged in. My sensor bar quit working because the wire got damaged and I just went and bought a wireless one and rechargeable batteries. Mostly the sensor bar is only used for the menu and any games that have target shooting like billiards. You can bowl, play baseball, tennis, and golf without it on Wii Sports. I hardly ever use my sensor bar since discovering that it isn't used as much as I thought. We just turn it on load the game and shut it off and everything works perfectly on most games.

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Bought nintendo wii last xmas and had played quite frequently. then after a break in play of a few mths the remote controls dont seem to be being picked up by the sensor. i chenged the batteries and still...


Hello there

Hold the Wii Remote upside-down with the buttons facing downward.

Tap the remote firmly against the palm of your hand three times to remove any dust sitting between the buttons and the electronic circuit board inside the remote.

Turn the remote upright and press one of the buttons. If the problem continues, Open your Wii Remote's battery door

Check that your Wii Remote contains two new "AA" batteries or a charged battery pack. Check that no corrosion is present on the battery's metal elements/connectors.

Use a cotton swab to clean the remote's battery element/connectors if corrosion is present.

Check that the Sensor Bar cable is inserted firmly into the back of your Wii gaming system. The Sensor Bar needs to be centered above or below your television so the Wii Remote can transmit signals to the gaming system.

Stand three feet away from the Wii gaming system/Sensor Bar.

Aim the remote and press any button to test the device.

If the remote is not working, stand five to 10 feet away from the gaming system and try the device. The Wii Remote works best three to 10 feet away from the gaming system/Sensor Bar.

Move any objects blocking the signal from the remote to the gaming system/Sensor bar--candles, other remote controls (TV/cable box) and wireless computer devices/cellular phones.

Also, if any sunlight is coming in through a window, close the curtains or blinds to keep the light from interfering with the remote's signal.

Turn off and unplug your Wii gaming system. Leave the unit unplugged for one minute. Plug the gaming system back in.

If the remote still aint working;

Turn the Wii system on. Press and hold the red "SYNC" button for 15 seconds when the "Health and Safety" screen appears on your television. The "SYNC" button is behind the small door on the front of your Wii unit.

Release the "SYNC" button. Remove the battery cover and batteries/battery pack from the back of your Wii Remote.


Press and release the red button located under the battery compartment. The blue lights on the front of the remote will blink

Press and release the "SYNC" button on the front of your Wii gaming system. The "Player" light on the gaming system stops blinking and stays on, the resetting process is complete

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Your wii sensor bar probably went out, replace it. They sell wireless ones at wal-mart for $20. If you want to make absolute sure that the bar is broken, take a video camera and take a quick video of the wii bar while it's connected and the wii is on. If you see four little blue lights on each side then you're wii bar is ok, if any are gone it should be replaced. The fact that all the buttons are still working means that your wii is still communicating with remote using bluetooth, but since it's not sensing any motion, it probably means that the problem is sensor bar related.

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Yea when im playing my wii when its like a shooting game i am aming the wii remote right at the sensor bar but it keeps moving and their is nothing blocking the sensor. please help me


This is pretty common, the sensor bar is horrible inaccurate. Try going into your wii settings menu (the wii button on the main menu, then wii settings). Under here you will have a sensor bar option. You can reposition it in the menu there, it has some adjustments as well. Unfortunately it's almost never accurate, which is quite sad, and frustrating when you need to be accurate.

Hope this helps, give that menu a try.

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Your sensor bar is definitely burned out, you can get a new wireless one at wal-mart for $20. Often wii sensor bars burn out because people put it directly on the tv instead of using the stand, the tv gets hot and the LED lights in the sensor bar burn out. If you want make sure that it's the sensor bar that's broken, get a video camera and video tape the sensor bar while it's plugged in and the wii is on, if you can't see four LED lights on each side then it's broken.

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on the wii menu, press the wii button on the bottom-left part of the screen.
press + and press sensor bar.
press sensor bar position
press where it is (above tv), (below tv).
it should be fixed now.
if it doesn't work, leave a comment.

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1 Answer

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try checking the sensor bar connections, moving the sensor bar around to different positions.. higher/lower/left/right/closer/further. also if you have shinny background behind the sensor or sunlight/bright lights these will cause loss of signal. check the bar and remotes for oily film. last thing try a different remote if it does the same thing your sensor bar may need replacing if it doesn't the remote could be defective. hope this helps.

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