Question about HP Photosmart Wireless Multifunction Printer/ Copier/ Scanner

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Im getting a general printer error 0x61011beb

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5 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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Semi-Driver
  • 434 Answers

SOURCE: Officejet 6500 error code 0x61011beb when

Your OfficeJet 6500 may need resetting. With the printer power on:

1) Disconnect the USB cable from your computer
2) Remove the ink cartridges
3) Unplug the power cord. Wait for at least 1 minute. Plug the unit back in (press the power button if necessary)
4) Wait for the "Insert Cartridges" message. Reinstall the cartridges
5) Close the product doors
6) If you receive a recalibration message, allow the printer to complete this task
7) Reconnect the USB cable
8) Try your print job again

If problems still exist, your product may need servicing by an authorised HP technician.

Posted on Dec 20, 2009

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leethedeuce
  • 4472 Answers

SOURCE: How to fix general error

First try:
1. Plug it directly into the wall, rather than into a UPS
2. Verify that the unit is switched on. Disconnect the USB/Ethernet cable from the All-in-One and also disconnect power cable from All-in-One and also from wall outlet.
3. Wait 30 seconds.
4. Plug in the power cable to All-in-One and also to wall outlet.
5. Check for the functionality.
secondly try:
1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.
2. Then, press and hold # and 6 while plugging in the power cord.
Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

If the problem persists there is a hardware malfunction that can't be fixed without the unit being sent in for repair. If it's under warranty then send it into hp for replacement. If not you may want to consider replacement.
Thank you,
Lee

Posted on Dec 01, 2010

rommelalilin
  • 2178 Answers

SOURCE: I just bought yesterday an HP photosmart c310 and

Re-apply power - unplug it, check for any shipping tape inside the printer (read the installation instructions) and plug it back in.

Posted on Jan 08, 2011

  • 104 Answers

SOURCE: error code 0x61011beb / HP Photosmart D7560 /

Solution 1: reset the printer:

1. Switch on the unit.
2. Open printer and remove all cartridge.
3. Unplug the power cord from the printer.
4. Unplug the cable from the wall outlet
5. Wait 30 seconds.
6. Plug the power cord back into the printer.
7. Plug the power cable directly to the wall outlet.
8. Open the top cover and reinsert the cartridges.
9. Turn the unit on.
10. Print a document to test



Solution 2: If the previous solutions did not work, check and clean the printhead:

  • Step one: Remove the printhead:
1. Press the Power button to turn on the product.
2. Open the cartridge access door.
3. Remove each cartridge.
4. Lift the latch handle on the carriage until it stops.
5. Lift the printhead straight up to remove it.

  • Step two: Clean the printhead
1 - Plastic ramp on the side of the ink nozzles
2 - The edge between the ink nozzles and the electrical contacts
3 - The electrical contacts
CAUTION: Do not touch the ink nozzles. Use only cleaning materials to touch the electrical contact areas.


  • Step three: Reinstall the printhead
1. Raise the latch handle, and then reinsert the printhead.
2. Carefully lower the latch handle before reinserting the cartridges. The latch must remain down to install the cartridges correctly.
3. Slide the cartridges into their appropriate slots until they snap firmly into place in the slot.
4. Close the cartridge access door.

Hope this helps

Please rate this solution, thanks!

Posted on Mar 09, 2011

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My reply that won't post maybe you can send on:
http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/How-do-I-reset-a-general-printer-error-0x61011beb-on-my-HP/td-p/2260611

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MY OFFICEJET 6500 appear 0X61011beb problem , according to FAQ still fail, i just change INK, why HP printer so weak itis my second HP PRINTER, HOW TO SOLVE IT ASAP?


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I've just got HP Photosmart Premium c310a printer and when i start it up it shows the error! (0x61011beb) hope u can help. Thanks

Feb 10, 2011 | Office Equipment & Supplies

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I just bought yesterday an HP photosmart c310 and it doesn't work keep geting a general error message 0x61011beb- what do I do?


Re-apply power - unplug it, check for any shipping tape inside the printer (read the installation instructions) and plug it back in.

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