Question about HP Photosmart Wireless Multifunction Printer/ Copier/ Scanner

Open Question

Im getting a general printer error 0x61011beb

Posted by on


5 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 434 Answers

SOURCE: Officejet 6500 error code 0x61011beb when

Your OfficeJet 6500 may need resetting. With the printer power on:

1) Disconnect the USB cable from your computer
2) Remove the ink cartridges
3) Unplug the power cord. Wait for at least 1 minute. Plug the unit back in (press the power button if necessary)
4) Wait for the "Insert Cartridges" message. Reinstall the cartridges
5) Close the product doors
6) If you receive a recalibration message, allow the printer to complete this task
7) Reconnect the USB cable
8) Try your print job again

If problems still exist, your product may need servicing by an authorised HP technician.

Posted on Dec 20, 2009

  • 4472 Answers

SOURCE: How to fix general error

First try:
1. Plug it directly into the wall, rather than into a UPS
2. Verify that the unit is switched on. Disconnect the USB/Ethernet cable from the All-in-One and also disconnect power cable from All-in-One and also from wall outlet.
3. Wait 30 seconds.
4. Plug in the power cable to All-in-One and also to wall outlet.
5. Check for the functionality.
secondly try:
1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.
2. Then, press and hold # and 6 while plugging in the power cord.
Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

If the problem persists there is a hardware malfunction that can't be fixed without the unit being sent in for repair. If it's under warranty then send it into hp for replacement. If not you may want to consider replacement.
Thank you,

Posted on Dec 01, 2010

  • 2178 Answers

SOURCE: I just bought yesterday an HP photosmart c310 and

Re-apply power - unplug it, check for any shipping tape inside the printer (read the installation instructions) and plug it back in.

Posted on Jan 08, 2011

  • 104 Answers

SOURCE: error code 0x61011beb / HP Photosmart D7560 /

Solution 1: reset the printer:

1. Switch on the unit.
2. Open printer and remove all cartridge.
3. Unplug the power cord from the printer.
4. Unplug the cable from the wall outlet
5. Wait 30 seconds.
6. Plug the power cord back into the printer.
7. Plug the power cable directly to the wall outlet.
8. Open the top cover and reinsert the cartridges.
9. Turn the unit on.
10. Print a document to test

Solution 2: If the previous solutions did not work, check and clean the printhead:

  • Step one: Remove the printhead:
1. Press the Power button to turn on the product.
2. Open the cartridge access door.
3. Remove each cartridge.
4. Lift the latch handle on the carriage until it stops.
5. Lift the printhead straight up to remove it.

  • Step two: Clean the printhead
1 - Plastic ramp on the side of the ink nozzles
2 - The edge between the ink nozzles and the electrical contacts
3 - The electrical contacts
CAUTION: Do not touch the ink nozzles. Use only cleaning materials to touch the electrical contact areas.

  • Step three: Reinstall the printhead
1. Raise the latch handle, and then reinsert the printhead.
2. Carefully lower the latch handle before reinserting the cartridges. The latch must remain down to install the cartridges correctly.
3. Slide the cartridges into their appropriate slots until they snap firmly into place in the slot.
4. Close the cartridge access door.

Hope this helps

Please rate this solution, thanks!

Posted on Mar 09, 2011

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Solution for error 0x61011beb

Possibly needs a new head and cleaning station

Apr 10, 2016 | HP Officejet 6700 Premium E-All-In-One...

1 Answer

My printer is giving me a message to refer to my printer documentation 0.61011bed and I can't print anything. Do you know what is wrong with it or how to fix it.

My reply that won't post maybe you can send on:

Feb 18, 2015 | HP Officejet 6500A Plus Wireless...

1 Answer

How do you put micro card into reader

Try this.. this link should help

  • processing_throbber2.gif

Aug 16, 2011 | TDK Office Equipment & Supplies

1 Answer

MY OFFICEJET 6500 appear 0X61011beb problem , according to FAQ still fail, i just change INK, why HP printer so weak itis my second HP PRINTER, HOW TO SOLVE IT ASAP?

My printer is giving error and not general to prepare.
I call her, she ai ta general error appears she preparing and never more.
How can I solve this problem?

Mar 28, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I've just got HP Photosmart Premium c310a printer and when i start it up it shows the error! (0x61011beb) hope u can help. THNX

I've just got HP Photosmart Premium c310a printer and when i start it up it shows the error! (0x61011beb) hope u can help. Thanks

Feb 10, 2011 | Office Equipment & Supplies

1 Answer

I just bought yesterday an HP photosmart c310 and it doesn't work keep geting a general error message 0x61011beb- what do I do?

Re-apply power - unplug it, check for any shipping tape inside the printer (read the installation instructions) and plug it back in.

Jan 08, 2011 | HP Computers & Internet

2 Answers

Officejet 6500 error code 0x61011beb

General error 0x610000F6 actually is a Carriage Jam issue
Click Here for troubleshooting.

Nov 11, 2009 | HP Officejet 6500 Wireless All-in-One...

Not finding what you are looking for?
HP Photosmart Wireless Multifunction Printer/ Copier/ Scanner Logo

Related Topics:

727 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

1089 Answers


Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides