Question about HP Designjet T1100ps Printer

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I have Hp Desigejet T1100ps and its showing the error code of 47:01

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Description:
Star wheels motor error..
Corrective Action: Try the following:
???? Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
???? Check that the Starwheel Assembly cable is not damaged and is correctly
connected to Main PCA.
???? Open the Window and check for any visible obstacles restricting the
movement of the Starwheel Assembly, then clear the obstruction.
???? Perform the Scan Axis Starwheel diagnostic test to troubleshoot the
problem further → Page 4-7.
???? Replace the Starwheel Motor → Page 8-167.
???? If the System Error continues, replace the Main PCA
Okay, this is direct from the repair manual. if this is a new printer you have one year warranty service on this printer. hope this helps!



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Posted on Dec 30, 2010

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