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Why is it my Acer crystal eye webcam has no picture all dark didnot work? my laptap model Aspire 2920 ?.. from peng yee

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You probably need the driver for it ..or ...you just opened the capture window and no preview is enabled..Open the camera in the computer folder and see if you have image there ..It is a snap shot feature...the main use for the camera is in the instant messaging programs for video calls ..try it and see if it works there..and this way you will now if you have a problem or not ..
For video capture i suggest to use windows movie maker instead of the capture program of the camera ..It will be more reliable

Posted on Dec 26, 2011

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Posted on Jan 02, 2017

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Here is a link to your web cam drivers. Please make sure to select the correct operating system before downloading.

When you click on the link
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Please try removing pictures from Pictures folder.

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If you go to your start menu, look for a programme called 'acer crystal eye webcam' and that will bring up your webcam programme.
It is not in the folder 'Acer crystal eye webcam' though, just 'Crystal eye webcam'.

start \ all programmes \ Crystal Eye Webcam \ Crystal Eye Webcam.

If this proves fruitless, type webcam into the search option at the bottom of your start menu and look for the crystal eye webcam.

If these do not work, then look in your control panel to make sure it is installed. If not, contact company, they have a good customer service standard (from my experience)

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