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I have been refilling a HP 97 [C9363W] printer cartridge. After the third time, the printer [HP photosmart 8750] gives an error message, "Cartridge failed, replace it". I replaced the cartridge with rebuilt/refilled cartridge and get the same error message. Is ther anyway to reset the printer or the cartridge?

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  • 1234212 Dec 30, 2010

    I have already viewed the video. I do not believe the 8750 has a battery.

  • 1234212 Dec 30, 2010

    Perhaps there is a better solution than>>>>It cannot be done!

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Sometimes it is possible that the contacts on the cartridges get out of alignment , get dirty or damaged. if so there will not be any return signal to indicate the status of the cartridges. Also old and used ones may also tend to show bad results.
So ti will be good to remove and clean the cartridges, the contacts . Now after the printer is removed from the PC, un-install and reinstall printer driver on the PC so as to remove all the old errors.
Now connect the printer to the PC to be detected and installed.
The printer should reset now and show the ink levels to allow you to take a test print. If not you might have to try with an original new cartridge.

Posted on Dec 30, 2010

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OK, first of all, the HP.com website recommends that users do not use refilled cartridges when encountering the errors described, in order to provide trouble free operation of the printer.

I admit that it can be expensive to buy new cartridges that haven't been refilled, but the refilling process is not as good as getting a new cartridge every time.

And, refilling can only be done a few times before the cartridge can't be used anymore without errors.

There is no way to reset the printer or cartridge to make it work with a used cartridge which is past its service life.

Good luck with printing on your hp printer.

Posted on Dec 30, 2010

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Http://photoprinterink.org/reset-hp-expired-printer-ink.html
this is a movie that explains how to reset it to factory defaults and the counters too by removing the CMOS battery ..
I think this is the best method cause it works for any printer from HP ..

Posted on Dec 30, 2010

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