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When i record a video on my ematic e6 and try to import it to my computer , when its saved all you hear is the sound . The screen is black on my computer . But if i try to look @ it on my ematic it shows up clearly . How do i solve my problem ?

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Try installing several medi players on your computer and plaing it in each of them. For example try Video LAN, Windows media player, Real Player. If it won't work in any of those, than apparently something is wrong with your ematic player.

Posted on Jan 08, 2011

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Is there an online user's manual for this device?


Ematic has the User's Manual for several of their products on the product page. The Ematic E6 series MP3 player/video player are here: https://ematic.us/mp3-players/e6-series . Click on the Support tab. The direct link to the manual for these tablets is http://www.ematic.us/sites/default/files/E6%20Series%20User%20Manual.pdf . There is also the E6 Jr MP3 player/video player here: https://ematic.us/mp3-players/e6-jr-4gb-8gb-16gb . The manual for these is here: http://www.ematic.us/sites/default/files/E6%20User%20Manual1.pdf .

I hope this helps.

Cindy Wells

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1 Answer

When I turn on my tablet my screen is frozen all it does is go from ematic screen on start up to android is upgrading over starting apps. back and forth and thats all it does please help?


if you can try and save your photo's etc from it..then close it down. now hold the home button and the volume up button together and turn it on while holding them buttons. you will get a screen to restore it and other options

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My ematic genesis prime will not allow me to watch YouTube videos. I can go on the app but whenever select a video the sound comes on but the video itself is just a black screen. Any ideas?


Go into the app settings and uninstall any updates. I made the mistake of allowing Google Play to automatically update all my apps, and it updated the Youtube app in the process. The result was exactly as you describe: a black screen in place of the picture. Once the Youtube app was rolled back to the factory default version, it started working properly.

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Mp3 player wont connect to computer


If you want to buy new one. You can buy it from Mubuy.com

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Hello, i have an ematic mp3 and video recorder and i downloaded the video converter but my videoes have no sound or are slowed and split


convert again your video but with lower bitrate video and use sound codec that support with your media player, see the manual to check the video and audio codec that compatible with your media player

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1 Answer

I am using my ematic e6 mp3 player for the first time. I connected it to my computer and it says USB connected. However, the charging icon does not appear when I press the exit button. What do I do?


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Mar 20, 2010 | Electronics - Others

1 Answer

My ematic e6 froze at the first screen and wont change.


yea it does that to me too but u should just leave it alone let it die on its own theres nothin u can do. but can u help me with a question my ematic e6 wont let me open to my music file no more and i dnt know y can u help me?

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1 Answer

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1 Answer

Sound doesn't transfer from camera into computer


It most likely IS the .mov file. I recommend buying quicktime pro, $20,  which will allow you to convert the file, or if you get the free version of quicktime, and the video and audio play fine with it, You can use a screen recorder and turn off the "record external Mic" mode, and turn ON "Record Computer Audio" Once you're done converting (or recording) You can go ahead and edit, Hoped this helped- sincerely: animation508 (youtub username)

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1 Answer

No Sound when Capturing


ah. This happens to me sometimes. Well, for some reason it always works when i first open USB streaming tool( this program is not for recording)use the program to edit the video, like to fix brightness etc. Then open capturing tool. This is what you use to capture the video to your computer. What i do is to press the play button in the program, not the capture button. The video on the camcorder and the video on your screen should start playing. I do this just to test the video if its gonna have sound or not. Then you rewind the video by pressing the rewind button in the program. After that press the capture button. Sometimes it records and you don't hear the sound on the computer, I'm not sure but maybe after its captured into the computer, the video will have sound. If you do record, but with no sound, record about a minute and then stop it. Go to where you saved the video and check if there is any sound. Hope this helps you. Sorry if it's kinda confusing because i don' use the program no more. I use a DVD recorder which you connect your camcorder to the DVD player and it burns the video directly to a DVD. Its much mroe easier but you can't play around with it on the computer.

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