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Dear Sir, I have a document that is hung up in the printing que and will not allow it to be deleted Optional Information: Make: HP Photosmart D7260 Already Tried: I have gone to the printer icon but all have gone to vain.Please help as soon posssible as its too urgent. Regards, Chandrachur

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  • Chandrachur Bose Dec 30, 2010

    Thank you very much for the solution.Season's Greetings in advance

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XP: Open Start Menu > Run, type "services.msc" and press OK
Vista or &: Open Start Orb (menu) and type "services.msc" and press Enter

Find the "Print Spooler Service", right click on it and select restart.

Now go back and right click on the printer in Printers and select Cancel All Documents.

The should clear the print queue.

For more information Google: Windows Print Spooler

I hope this helps. Good luck!

Posted on Dec 30, 2010

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