Question about Frigidaire Refrigerators
Hi and welcome to FixYa, I am Kelly.
Your Refrigerator is still under the manufacturers warranty so there is little you can do before contacting customer service. Having said that; there is something you can do before calling for service. I suspect that just maybe your freezer is too cold and the plumbing for the comparement and door water supply may have frozen. Empty the freezer and place a fan blowing into the freezer compartment for over 2 hours. It makes a water mess so be prepaired for the necessary tending to the drips. After the over 2 hours of manual defrosting with a fan check the water in the door function to see if you have water flow. If you have flow at this time you need to begin raising the freezer temperature until you no longer experience water line freeze ups. If after the manual defrosting period you still have the problem you will need to call for warranty service.
One other thing to check is to depress the door light switch and make sure the light is going off when the door is closed. Even if you discover that the light is staying on with the door switch plunger depressed you must contact the Frigidaire service team for warranty service. Since you did not provide a model number there is a possibility that your light switch is actually located in the upper door hinge area. The number for warranty service is listed below.
To reach a service team member, please call:
Monday-Friday, 9:00am-5:30pm (EST)
There are many things I could have you do but all of them would void your warranty.
Thanks for choosing FixYa,
Posted on Dec 30, 2010
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Posted on Jan 02, 2017
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