Question about Epson Stylus CX6000 All-In-One InkJet Printer

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We were out of black ink so we changed the cartridge and now it prints everything but black in pink or red. We've tried changing all the other cartridges.

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You could find the root cause by performing different steps. One of the easiest methods is that you need to make sure that the plastic protective tape which is usually used on the new black cartridge is off. Usually the user makes this mistake. This mistake might occurs due to absent-mindedness. The reason could also be some distractions which happen while loading the new black ink cartridge.

Posted on Dec 30, 2010

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Calibrate your new blank ink cartridge, have some nozzle check, cleaning check, and printer alignment. This are procedure that new ink cartridge will have to calibrate before you use. Epson printer are very sensitive when capable of changing ink cartridge. Unlink HP directly work without any print test because the cartridge head and ink join together, Epson with ink cartridge and the head separate.
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Hi,

Just to confirm pls:
1. the new print cartridges are original HP inks;
2. you have remove the bright pink tape from the ink cartridges;
3. the black is on the right side and the color is on the left side.

You can try removing both cartridges and clean the gold colored contacts where the pink tape was. Pls do the same to the mate pins in the cartridge holder in the printer.

Try again. If this does not be corrective, you may need to change inks again.

Hope this be of help/idea. Pls post back how things turned up or should you need additional information.

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1 Answer

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Hi Teetle, No, it not normal to only get two pages per cartridge. I would try the following before contacting Epson tech support: -Remove the cartridges and clean the contacts on both the printer and cartridge. -Reinsert each cartridge making sure it is seated correctly. -Buy one black cartridge and install. It is possible that the cartridge is defective but since the magenta cartridge is showing low its unlikely. Tech support will want you to try it before they will replace the printer so you?re best off trying it now. If after trying this steps there is no change and if you?ve had it for less than 7 days I would talk to your retail store. Usually they will just trade your defective unit for one in stock. If you have had it longer contact Epson support and explain what it happening and what you?ve done. Make sure you mention you?ve bought a new Epson black cartridge with no change. Let us know if you have any other questions and please don?t forget to rate this post.

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