Question about HP Pavilion dv6000z Notebook

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On hold for geek squad at NY Midtown store for over 22 minutes

What am I supposed to now ... I am waiting to pick up my lap top

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Complain LOUDLY and REPEATEDLY to a supervisor and never take it back to the Geeks!!!! Not only are they slow, they're expensive too!!!!

Posted on Jul 07, 2008

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Bring it to best buy's Geek Squad. Or if you do not want to spend more money, bring it back to the store where you brought it.

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http://www.geeksquad.com/services/computer/default.aspx

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Recently while at Geek Squad at Besy Buy I asked them the same question in regards to replaceing my Satellite A55-S106 computer. He (Geek Squad) explain to me they do'nt sell the lap top batteries but you can purchase them online and you can go to Toshiba direct and I know for sure they have them availble there. I cant spell today sorry,

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GEEK SQUAD


I agree. Never ever ever ever ever take your computer to Geek Squad. I don't know how many times I have to go to people's homes and correct something GS did or they tell me they reformatted their drive, losing all their data without telling them first, for something so simple that could have been fixed inside of 15 minutes. And they charge way above industry standard and most of their techs have had no formal training.

Thanks and please take a moment to rate as FixYa. Thank you.

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Talk to the store's Geek Squad Manager and have the tech involved taken off the problem. There's literally hundreds of "replacement wires" to be potentially worked with.

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If the Geek Squad came out to transfer your data for you they should guarantee their work. Call them back and have them show you how to access it.



Unleash Your Computers True Potential!

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Christine.

Go back to best buy. the closest one to you. and see about yoru exteneded warranty. Toshiba dont deal with the extended warrentys.A 3rd party company is looking after it for you (best buy) i guess geek squad.. If the warrenty is out and you gotta pay 600 dollors to replace your computer motherboard. all depending on what you use it for an entry level laptop is close to 600 dollors great for web browseing and office use school, some games.

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2 Answers

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Send it back to geek squad and have them correct the issue.

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