Question about Uniden Cordless Phone

4 Answers

There is a hum on both lines as well as the base station. How do I get rid of the hum? EX13226

Posted by on

  • 3 more comments 
  • stephendmarc Dec 31, 2010

    I have already tried installing another phone in it's place. No hum on either line. The existing phone hums on both lines of the portable phone and the base station. It has to be the phone. What do I do now?



    Steve

  • stephendmarc Jan 04, 2011

    The phone did work fine for a few years. The hum started a few weeks ago. It is always there. The hum is on the phone and base unit. Replacing the entire phone with another one solves the problem. If there were interference from outside sources, it would be intermittent. It's constant. This is where I started from. You are indicating that is is a problem with the phone. Now I'm back to the original question: How can I fix it?

  • stephendmarc Jan 05, 2011

    I did what you said. I was surprised at how clean the phone was on the inside. I scrubbed the contacts with a tooth brush and alcohol. Inspection with a magnifying glass and a bright light yielded nothing that was visible to me. The problem still exists.

    Steve

  • stephendmarc Jan 05, 2011

    I never rated you in the first place. I don't know how. By the way, at first I thought I was connected with Uniden. I don't even know how I got you. I would be happy to say nice things about you but I still have the problem.

    S

  • stephendmarc Jan 07, 2011

    I have tried everything except the grounding. If you are referring to the telephone box on the side of the house, it is already grounded. None of the other phones in the house hum. If you are referring to the phone itself, where doI attach a ground wire?

×

4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,069 Answers

This hum must be coming from base. possible causes could be depleted circuit board on the base, possible moisture / water damage on the base or base could have fallen hard and had some components on it loosen. Solution on either of the above possible causes would be to perform some kind of service on the base. this involves dis-assembling the base and physically inspecting its components inside for such damage, clean its circuit board and reassemble. If somehow technical, doing this should be easy for you.. otherwise consider using a tech for this.

Regards

Posted on Jan 06, 2011

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Uniden Master
  • 6,993 Answers

Hello,

Follow the troubleshooting tips below;

Disconnect the AC adapter from the back of the Base Unit and re-connect it after 5 minutes.

The power has been interrupted during a call.

Restore power to the Base Unit.

If a power failure has occurred and power will be out for some time, remove the battery from the Handset. This will prevent the battery from completely discharging.Move any metal objects away from the base. Make sure no other device is sharing the same AC power outlet as the cordless phone.

Make sure that the Base Unit antenna is fully extended and vertical.

Move the Handset and/or Base Unit to different locations and try again.

Press the (chan) button (if available on the keypad) to select another channel.

Make sure no other device is sharing the same AC power outlet as the cordless phone.

Good luck.

Posted on Jan 05, 2011

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,456 Answers

Hello

Your hum problem sounds like a ground loop,There are two different types of ground there is a 'ground' in your devices known as the negative side of the supply.

Try another phone as a test,Contact your provider for a new box, yours may be defective.

Try "grounding" the system: try connecting a thin wire between some metal point on your phone box to the nearest outlet plate-screw or water-pipe.

I don't think this would be risky but standard caveats apply. If you are at all unsure about doing this, find an expert friend or hire someone qualified.

Find your phone junction box in the cellar and tighten the screws where the wires are connected.

Posted on Jan 04, 2011

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Expert
  • 1,868 Answers

Hello! Do you have another telephone that you can plug into the wall outlet that the base is plugged into? If you can I believe you will still hear a hum...When a resistive ground, due to wet cable, is on the tip side of the cable pair that feeds your wall jack a "hum" will occur...Even though you are using digital phones there is still a telephone cable from the base to the wall jack...Open a trouble report and have the cable pair tested by a technician...

Guru...Saailer

Posted on Dec 31, 2010

  • 2 more comments 
  • David Burbee
    David Burbee Jan 04, 2011

    Hello! .Since another phone has the same symptoms, that eliminates the cable pair...That leaves two alternatives...#1... Was the phone problem free where the base is located and the hum developed after a period of time; Or has the hum problem just started? Has the base unit been moved recently? The reason I ask involves interference from an outside source...Your particular model is affected by devices that transmit signals...Examples are: home alarm systems, microwaves, wireless devices...etc...If you determine that the base is near such a device try moving it to another location and see if the hum goes away...# 2...The phones base unit is defective...An internal filter has failed...

    Guru...saailer

  • David Burbee
    David Burbee Jan 04, 2011

    Hello! It's a question of cost...The base needs to be replaced...Internal wiring diagrams are simple not available...However open up the base unit and check for any broken wires...Most importantly look for cold solder joints...I don't know your level of expertise, but if you clean the circuit board with a toothbrush and alcohol...Use a magnifying glass and a bright light to examine all solder joints...If you find any that just do not look correct; re-solder...send a comment Saailer

  • David Burbee
    David Burbee Jan 05, 2011

    Hello! I was hoping you would find a bad solder joint...The base unit is defective and needs to be replaced...I wish I had better news...Would you be so kind as to re-rate my solution?

    Guru...Saailer

  • David Burbee
    David Burbee Jan 05, 2011

    Hello! I'm a telephone expert working for FixYa...My job is to offer a solution to your problem...Uniden phones are known to "Hum" or be static prone...As long as the base isn't in close proximity to burglar alarms, microwaves...etc...Any hum or interference should be filtered out by internal circuity...It appears that an internal filter is defective, a situation that is unrepairable...internal wiring diagrams are Company Internal...The only other alternative (if one is not installed) is to install a filter in series with the wall jack plug...Cost is $5...Part # is LFT4-1...See picture below...In many instances, when a customer asks for a solution...And after troubleshooting the fault, it is determined that the product is unrepairable that is a solution...Something that bothers me to no end...Try the filter...as to rating a solution...It was somehow rated before any work had been done...Not your fault...
    Saailer


×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The antennas on both 1,2 are blinking how can i get them to stop and to connect to my phone line,and plus they say that no link.reconnect base ac adaptor? And how to reset them to work again?


When both handsets have the antenna symbols blinking the base set is not working. So check that part. It has nothing to do with the phone line, because the connection between base station and handset should also work without the line connected. Check the power supply of the base station or its cable. When you are 100% sure the power supply is giving the correct voltage and enoug current I'm affraid the base station is defect.

Mar 26, 2015 | Lands Phones

3 Answers

I have a KX-TG6700 base station and 4 Handsets. When I have been calling on the handsets I have recently found that there is static on the line. Later I realized that there is problem with the DTMF being...


The KX-TG6700 manual at: http://www.panasonic.ca/PDP/OperatingInstructions/kxtg6700-oi-eng.pdfhttp://www.panasonic.ca/PDP/OperatingInstructions/kxtg6700-oi-eng.pdf

States:

For best performance
Base unit location/avoiding noise
The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
For maximum distance and noise-free
operation, we recommend the following:
LPlacing the product away from electrical
appliances.
LPlacing the base unit in a HIGH and
CENTRAL location with no obstructions
such as walls.
LRaising the antennas vertically.
LIf you use the handset near a microwave
oven which is being used, noise may be
heard. Move away from the microwave
oven and closer to the base unit.
LIf you use the handset near another
cordless phone’s base unit, noise may
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.

Have you considered all these points?

Is there a way you can move the base station to another location in your house to see if the problem get better? I don't beleive your base station is faulty, I suspect interference from something.

I don't think the 2.4GHz set is causing any issues, but you never know, try unplugged it for a while to investigate.

If you do determine that the base station is faulty there probably isn't many options to get it repair other than sending it to Panasonic. May be cheaper to buy a new base station to go with your extra handsets.

Good Luck!

Mar 14, 2008 | Lands Phones

1 Answer

Why does line in use stay on so I can't use my phones ?


It is the base station keeping the line open. So nothing other than pressing disconnect on the handset that opened the line in the first place, won't close the line.
You could try to disconnect the power from the base station. thats should at least make free the line. I hope when you replug the base station, the line will be free again. If not I'm afraid you have to use another base station, or give it in repair.

Jun 14, 2014 | Lands Phones

1 Answer

Beetel telephone


The noise could be caused by a dirty phone line connection at the wall socket. Clean any corrosion off the contacts on the phone wall socket where the phone base station lead connects into the wall socket.

May 21, 2013 | Lands Phones

1 Answer

New voice mail


This is a cordless extention phone "its base station" must have a answering machine correct?

Well you need to check you messeages on that and clear them out on that and this phone would be cleared as well, if you do not have a base station with a answering machine or voicemail system then your phone company must have one and there sednign these messages down the line to indicate someone left a voice mail on the syste,

Ether or here you did not tell me about the rest of the system so I am cought assuming that is what it is because it is what it is somewhere down the line you have a voice mail ether on a home based system or your telephone company.

Thanks please do not forget to rate. Thanks

Jul 02, 2010 | Panasonic KX-TGA101S Cordless Handset

1 Answer

All three of my phones say no line


The base station isn't seeing a signal from the phone line. Make sure it has power. Make sure that the phone line is connected properlly at both ends. And at my house I'd be checking my phone bill ;-]

It is possible the base station has died on you. If you can try to plug it in to another phone line and see if it works. If it does then your cable or one of the ends is the problem, and if not then it is the base station.

You may have warrenty if so you can get it replaced. If not what you can do is buy just a new base station without the extra phones and then key the extra phone handsets from your current set to work with it. As long as you get the same base model and it says it is expanadable you should be up and running.

Mar 23, 2010 | Vtech DECT 6.0 Cordless Phone with Digital...

1 Answer

Need owners manuel for Uniden cordless wall phone Model No. EX13226


phone.manualsonline.com/manuals/mfg/uniden/ex13226.html - 49k

Mar 19, 2009 | Uniden Cordless Phone

1 Answer

Connection and Reception


I would suggest to try another phone. I am considering that the phone line is okay. It is possible that there is a fault in the power supply inside of the base station. I have seen the supply section in the base station go defective causing hum, and or complete failure of the phone.

If the power supply is at fault, the failure can be a voltage regulator, or some bad capacitors, or something along that line.


Jerry G.

Apr 12, 2008 | Panasonic KXTG2344 Cordless Phone

2 Answers

Motorola 580 handset not working


My handset does not connect to the base station. It flashes momentarily, but does not find the base. The base station has a humming noise when the phone line is disconnected and the talk button is depressed. Hum is also present when the phone line is reconnected. The problem was resolved by replacing the 9VDC power supply. The hum disappeared and the handset immediately connected to the base.

Oct 31, 2007 | Motorola Mobility MA580 (612572111116)...

2 Answers

My Motorola MA580 sometimes work and others don´t


It sounds as if the channel that the phone and base has selected during that session is bad, or being used by another system in the area. When that happens, try selecting another channel. You should be able to do this by depressing a button on the handset. Normally labeled "Channel". Please post further questions or comments. Please rate this solution through fix-it. Thank you

Jun 28, 2007 | Motorola Mobility MA580 (612572111116)...

Not finding what you are looking for?
Uniden Cordless Phone Logo

163 people viewed this question

Ask a Question

Usually answered in minutes!

Top Uniden Lands Phones Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

Cindy Wells

Level 3 Expert

5062 Answers

Are you an Uniden Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...