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Re: i do not have an product code can u help me?
Hi, If you bought the unit NEW then it should already be activated AND you should have a product code too. If it's missing it's code then contact the retailer and get an exchange unit or get him to find the product code as it should have been in the box. If you purchased it second hand then I would have thought the previous owner would have / know the product code and in any-case it should already be fully functional. Sorry I can't be more positive for you but these are the facts. good luck
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First make sure you have a backup of your NEW ONE XL. You should be able to connect your XL to your PC using USB but not use TomTom home software. Your TomTom should appear in "my computer" as a drive . OR , put the SD card in a USB reader connected to a PC , that way you can look at and copy from or to the SD card.
You should be able to copy the map you have to the SD card directly ( if there is enough room on it ) , if theres not enough room , get a new bigger card , copy all the backup files you already have on your PC + the map you want. You might / should be then able to activate that map in the XL using the codes you say you have for the maps. if you try to do this using TomTom home it might have some restiction to stop you activating the required map but hopefully you should be able to do it manually as described above rather than use TomTom home. ... GOOD LUCK .