Question about Tomtom GPS

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The Easyport mount for my TomTom 340S will not stay attached to the GPS unit. Whenever I try to adjust the position of the GPS when the Easyport is attached to the dash or the windshield it pops right off the mount. Is there a way to lock the GPS unit to the mount so it won't fall off so easily?

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  • Jed Fisk Dec 30, 2010

    Thanks for your post! I have checked the three wire loops on the back of the GPS unit and they all expand and contract with spring tension. The mount seems to attach to the back of the GPS properly as I rotate it 180 degrees to get the three wire loops to snap into place. But as soon as I pull or push on the GPS to adjust its position it easily just pops right out of the easyport mount. It seems like there should be a way to lock the easyport onto the back of the GPS.

  • Jed Fisk Dec 30, 2010

    I actually have two different easyport mounts (the manufacturer sent me an additional one after I reported a problem). I get the same results with both of them. The GPS easily detaches from either easyport mount while making minor position adjustments. I have checked the 3 spring loops and they all appear to be functioning normally. When I attach the easyport to the GPS I rotate it at least 180 degrees to make sure all three loops have snapped into place. I attach the base of the easyport to a TomTom dashboard mount (the weighted bean bag mount) and the suction cup on the easyport works great with the dashboard mount--no problems with that part of it. The problem seems like a design issue to me, unless there is something very simple that I am missing.

  • Jed Fisk Jan 05, 2011

    Have you ever tried the Arkon TTEP112 easyport dash mount to replace the standard-issue mount?


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Hi,
On the back of the GPS there are three wire loops that stick out slightly...make sure that all three are visible and that one is not jammed back into the base of the GPS...
Also make sure that the loops spring back and forth (in and out) with spring tension on them...

check that the llop that suctions onto the window or dash is not broken and can expand when the GPS is snapped in....

I find that mine seems to be hard to attach after mounting the suction part... I have started to push the GPS onto the suction part before attaching it to the window or dash...this makes it harder to get the suction cup to hold but that is easier then trying to attach the GPS with it already on the window...

Hopefully this will help you out there...

heatman101

Posted on Dec 30, 2010

  • 2 more comments 
  • D. Floyd Kolb
    D. Floyd Kolb Dec 30, 2010

    Have you checked the loop of the mount to make sure that it is not cracked anywhere???



    I do agree though that the mounting seems to be very poor... Ihave not exactly been happy with mine either...

  • D. Floyd Kolb
    D. Floyd Kolb Dec 31, 2010

    I think you hit the nail on the head with the design issue/flaw...

    There is no way to "lock" that GPS into place...which there should be...

  • D. Floyd Kolb
    D. Floyd Kolb Jan 05, 2011

    No, but it would not take much for it to be a much better fix then the standard one...

  • kishenpatel1
    kishenpatel1 Feb 23, 2013

    I seem to be having the same problem but all the loops are fine...

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