Question about Verizon Communications BlackBerry Pearl 8130 Cell Phone - Silver

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Blackberry pearl troubleshooting

My call log and email list keeps getting deleted. Can this be improved?

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  • recorey Jul 18, 2008

    I get the same thing. My emails and text messages automatically delete about 30 seconds after they're read. Auto delete is not turned on. Any ideas?

  • thebk13 Aug 04, 2008

    I get the same thing on mine.

  • beccasteele Aug 13, 2008

    when I miss a call, I can't see who called if I wait too long

    When I press the Green call button it's as if I didn't talk to anyone at anytime

    When I look in my call log there is nothing in there, even if I've talked to a hundred people that day.

  • rhaydon Sep 08, 2008

    My phone does the same thing! It will NOT keep anything for longer than about 30 seconds! I don't have that many applications on my phone and i already bought a SIM card because i thought it was the memory, but it still wont store like ANYTHING:( It is driving me crazy!! any advice is appreciated! :) thank you!

  • tomwaddell Sep 11, 2008

    My IT guy deleted a bunch of unused applications and media (like the movie clip that came with the blackberry) and that freed up about 20 meg of memory. I keep the number of pictures on the phone low (less than 6), and delete old email more than 10 days old. Haven't had a problem since...

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My phone does the same and i realized that it seems to have something to do with the yahoo messanger and the facebook mobile apps i have installed. It improved once i deleted any such messaging application even though the problem did not dissappear completely.

Posted on Sep 11, 2008

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My blackberry 8130 wont turn on and this is the second time its done it is there a way to trouble shoot it

Posted on Jan 23, 2010

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Blackberry is blinking a red light on and off. Have taken battery in and out several times and also have charged it. I downloaded a new version of facebook and when it started the updating process it went black and hasnt worked since.

Posted on Nov 16, 2010

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It isn't the memory. The Blackberry is like a computer; every so often it needs to be rebooted. So once a week take the battery out for about five seconds and then put it back in. Problem solved.

Posted on Nov 04, 2009

Your memory is too full. take out your battery, wait a few seconds. put it back in & turn on your fone. good as new =]

Posted on Aug 26, 2008

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Posted on Jan 02, 2017

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1 Answer

I keep getting the message "Uncaught exception Java.lang.null pointer exception" and cannot use the phone at all. Any ideas?


Hi, When attempting to access a corrupted call list database on the BlackBerry smartphone, the Uncaught exception:java.lang.NullPointerException error message appears: Isolate the corrupt data by turning on advanced logging for Intellisync. Turn on advanced logging for Intellisync. Once the corrupt data entry has been isolated, delete it from the desktop email client and the BlackBerry smartphone. I Hope it helped you. Thank you for using ' Fixya ' and have a nice day!!

Nov 18, 2009 | RIM BlackBerry Pearl Flip 8220 Cellular...

1 Answer

Uncaught exception: java.lang.nullpo inter exception note keeps coming up


Hi, you get this error message when attempting to access a corrupt contact list database on the BlackBerry smartphone, BlackBerry Device Software or software application component has failed, or there is corrupt data from a wired or wireless synchronization.
Isolate the corrupt data by turning on advanced logging for Intellisync
1) Turn on advanced logging for Intellisync.
2) Once the corrupt data entry has been isolated, delete it from the desktop email client and the BlackBerry smartphone.
3) Synchronize again.
Clear the contact list database on the BlackBerry smartphone.
1) Open BlackBerry Desktop Manager.
2) Click Backup and Restore, and then select Advanced.
3) From the Device Databases list, select Address Book, and then click Clear.
4) Return to the BlackBerry Desktop Manager window.
5) Synchronize the contact list with the correct translator in Intellisync.
I hope this information will help you

Nov 17, 2009 | RIM BlackBerry Pearl Flip 8220 Cellular...

1 Answer

Blackberry Pearl 8120 - sms, email and call log being deleted


On the Status screen of the BlackBerry smartphone, the File Free field indicates low ,if the device memory is full then these things will happen on your device,so to never have this problem delete unwanted applications.To delete run desktop manager and select application loader,select the applications that are not frequently used and remove them.Also keep the messages for a month or two because these mails will be there in your mail box.

Jul 20, 2009 | RIM BlackBerry Pearl 8120 Cellular Phone

1 Answer

Call logs lost every two months or so. Blackberry Pearl


its in your message options.... go to email.. or txt message.... go to Options...... General options... and scroll down to Actions... it will say keep messages.... it should say 2 months for you move it to forever.. so that it will only delete when you delete it

Jun 02, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Remove previous owners email address


Your BlackBerry Internet Service or Web Client account can be integrated with up to ten email accounts. The accounts that are supported are POP3, IMAP, Hotmail, Yahoo, and Gmail. If for any reason you wanted to remove an email account do the following:
To remove an integrated email account:
1. Connect to the BlackBerry Internet Service web site and log in to your BlackBerry account.
2. On the navigation bar, click Profile. In the Profile list, click other email accounts.
3. Under the Email Accounts list, check the box beside the email account that you want to remove.
4. Click Delete. You will be prompted with a warning message. Click Yes to continue. This will remove the integrated account from your BlackBerry Internet Service account.

May 16, 2009 | Verizon Communications BlackBerry Pearl...

1 Answer

Lots of memory on blackberry pearl, but still deleting


Check to see how long your mail is configured for retention.

Open your in-basket. Press the menu button, and select "options".

Scroll to the bottom and the last option is "keep messages". You can set this for anywhere from 15 days to forever.

-Neil

Apr 23, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Blackberry Pearl: memory issues?


I do apologize you are having this issue with the Blackberry pearl 8100. Lovely device.
The manufactur, RIM is aware of the memory issue. It's a known malfunction of the device. Luckily, there's a way to fix it, and keep your pictures, logs, address book, etc.. from deleting.
First, you should have a 1GB card for your photos.
Second your phone stores what it does. So, when ever you exit an application press the back button. NOT the hang up button. It'll only leave that application running in the back ground.
Third, you can clear history by holding on ALT+LG+LG. You'll get an event log. Press MENU key, and select "Clear history".
Next, clear the cashe. Open up Internet browser, press the menu key and select clear cashe. Once you have done that, press the back button to the begining. Save all pictures on the memory card. If you don't have memory card, connect your Blackberry to your PC and use the desk top manager to sync your media over via USB cord.
Now, that you are connected via USB cord and have the desk top manager up, run application loader. This should take a total of 20 minutes. Do not REMOVE from the cord. You'll ruin the OS on the Pearl.
Once all is cleared out, and updated. Do a check on your camera, your call log, and sms's. Periodically, delete your text messages. I would say, once or twice a month run the application loader. You can always check out www.t-mobile.com/bbupgrade for the latest and great software for you Blackberry. Or, go to www.blackberry.com/btsc for tips & tricks!
RIM always updates their software every 2-4 months. That way you'll keep your Blackberry longer and stronger! Enjoy!

Cheers!

Feb 03, 2009 | RIM BlackBerry Pearl 8100

1 Answer

1) I need to filter spam email received in blackberry.


Contact your admin if its a work blackberry. If it is personal email account log in to email account using either outlook or online system. Then try to recover from there.

Dec 29, 2008 | RIM BlackBerry Pearl 8100

1 Answer

How do you Delete an email account from the Black berry Pearl


First from your desktop go to the icon that says "setup blackberry internet email". Find your yahoo account and you'll be given two options, to edit, or delete. select delete. This will delete the account off your phone but you will still see an icon on your desktop. To delete that as well, go to your options icon from your desktop, advanced options, then service books. You will see you email account in this list twice, go to each one, leave it highlighted, hit your menu button and select delete

Nov 18, 2008 | RIM BlackBerry Pearl 8100

30 Answers

Blackberry Pearl automatically deleting messages


TRY THIS...Press and hold the up/down bottom left key. While holding this down press L then 5 then L then 5 again. an event log will appear now press the menu key scroll down to CLEAR LOG. USING THE TRACK BALL PRESS THE BALL AND DELETE THE EVENT LOG. These are cookies and will destroy your memory which is very small anyway. Do this from time to time and it should solve your problem. Good luck to all......

Mar 03, 2008 | RIM BlackBerry Pearl 8100

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