Question about Creative Labs Zen Touch MP3 Player

3 Answers

Creative zen touch firmware help

I was trying to load updated firmware but my mp3 player in now stuck in recovery mode. it says v0.0.10 and when i try to load new firmware it says my player is not connected

Posted by on

  • 10 more comments 
  • Anonymous Jul 15, 2008

    Tried updating firmware and now stuck in recovery mode and downloads do not see the unit connected. Have tried several suggestions as far as uninstalling media player etc... Still does not allow firmware to be reloaded??

  • fiatgrande Jul 15, 2008

    Ye ah exactly the same problem any one have any ideas on what to do otherwsie i'm buying an IPOD!!!!!!!

  • Anonymous Jul 24, 2008

    I also have the same problem, my pc recognises the player but the software does not.

  • balcewig Jul 24, 2008

    i was trying to load updated firmware but my mp3 player in now stuck in recovery mode. it says v0.0.10 and when i try to load new firmware it says my player is not connected. when i unplug device from computer i get recovery mode menu, tried everything on menu. when i plug in device computer recognizes device & i get sync icon on device screen. when i go to my computer, it recognises device, only with 20mb of space. unit is 20 gb
    tried uninstalling devices, windows media player 11

  • Anonymous Aug 18, 2008

    i have the same problem

  • Sijbrand Aug 19, 2008

    And I have the same problem. Upgrading stopped and the upgrading software doesn't recognise the Zen anymore


  • sambarakat2 Oct 02, 2008

    I was trying to load updated firmware but my mp3 player in now stuck in recovery mode. it says v0.0.10 and when i try to load new firmware it says my player is not connected

  • toonenem Oct 21, 2008

    no firmware

  • laurettapop Jan 08, 2009

    same problem... my thing is blocked it says firmware problem and the pc doesn't see him. I run windows vista and I've just tried to upgrade the firmware of the zen touch. How can I make it work again?

  • emangel21 Apr 06, 2009

    my player wont work at all because it says firmware error. I've gone to the creative website and downloaded the updated firmware but whenever I try to run it on my computer it says it is not a valid win32 application. I am running window's vista and I dont know if the problem is my player, the download or the computer. HELP!!!

  • avdoi Apr 29, 2009

    I got an upadte firmware message on my screen and did the update...result as described above :-(

  • lucy_4013 May 05, 2009

    same here tried to load firmware and says my device is not connected but my computer does recognize it. Barely happened right now have no idea how


3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem with my Zen Touch.
The solution is to use a pc that was never connected to the player, uninstall media player 11 and only then upgrade the firmware.

Posted on Aug 24, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 4,402 Answers


Posted on Aug 05, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 65 Answers

Have you all tried Format, Scan Disk, and Reload Firmware? This should clear up 50% of the problems. The rest of you will likely need to do more troubleshooting.

For more detailed instructions on how to troubleshoot your Zen, click here

Posted on Aug 20, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Onkyo AV TX-SR 500 turns on lights up but then shuts off continued by a clicking sound and blinks on and off. Will not stay on, what may by the problem and how can i fix it?

Check and replace the main digital board. It is faulty. In most cases main board replacement might be followed by a firmware update too. If you wish to get more details visit the site linked here.

Jan 09, 2017 | Onkyo Audio Players & Recorders

3 Answers

How can I listen to the iTunes music video on my MP3 players with audio track only? It's better if someone can help me save the M4V videos as MP3 format.

Hi, I know TunesKit DRM Media Converter iTunes DRM Removal for Mac Remove DRM from iTunes Rentals and Purchases on... is a good choice for your problem. It will competely remove the DRM protection from iTunes purchased and rental videos and convert iTunes M4V to common MP3, M4A, AAC etc. format with lossless quality. You can refer to the tutorial of Best Solutions to Extract Audio from iTunes M4V Videos

Jan 07, 2017 | Sony Audio Players & Recorders

1 Answer

Yamaha rx850 stuck on tuner mode and volume nob has a blinking light no sound mybe stuck on standby mode?

Are any of the buttons stuck on/in , which would jam the processor?
Maybe the tuner button stuck in? Try spraying them with switch cleaner on the front. If not.
ELECTREPAIRUSA@ELECTREPAIRUSA or you can contact us at that address as we repair/renovate all items electronic and electrical old and new.

Jan 07, 2017 | Yamaha Audio Players & Recorders

1 Answer

Where do i find a firmware update for RCA DTV_SLD50ARQ-2015. and how do i install it since it tells me download metadata fail

You must follow the instruction at the RCA website to update the firmware, my advice? If the player is working ok leave it alone, firmware updates if done incorrectly (one small missed step or mistake) can and do render the device being updated useless.

Jan 06, 2017 | RCA Audio Players & Recorders

1 Answer

Hi I have an apple ipod model A1285 I loaded music but i cant play it. The play list shows 0. Can you please assist.

may want to check the library in iTunes to make sure the files are there on your hard drive and on your iPod if the problem persists clear your library and make iTunes find your music in your hard drive again and try placing the music onto the device once more

Jan 06, 2017 | Apple A1285 Nano 8Gb 4Gen Personal Mp3...

4 Answers

How to recover deleted files

You can use Digital Media Recovery Utility to retrieve your deleted data. This software supports all versions of Windows like Windows 8, 7, Vista, XP, 98, 2003, 2000 and 2008 Server. I'm use this software and I am happy because this software too good. For more details:

Nov 11, 2013 | Olympus VN-240 Digital Voice Recorder

9 Answers

How do I recover deleted pictures

You can run Time Machine to restore your files or go to CNET to search and download photo recovery software to recover your pics.

Jan 11, 2012 | Sylvania SMPK 8099 Video MP3 Player

1 Answer

My Jensen MP3 player says ''File System E'' when turned on...

Jensen Mp3 player has qr code on screen, what do I do?

Sep 19, 2009 | Jensen Audio Players & Recorders

Not finding what you are looking for?
Creative Labs Zen Touch MP3 Player Logo

774 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Carlos L. Burgos
Carlos L. Burgos

Level 2 Expert

604 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides