Question about Creative Labs Zen Touch MP3 Player

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Creative zen touch firmware help

I was trying to load updated firmware but my mp3 player in now stuck in recovery mode. it says v0.0.10 and when i try to load new firmware it says my player is not connected

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  • Anonymous Jul 15, 2008

    Tried updating firmware and now stuck in recovery mode and downloads do not see the unit connected. Have tried several suggestions as far as uninstalling media player etc... Still does not allow firmware to be reloaded??

  • fiatgrande Jul 15, 2008

    Ye ah exactly the same problem any one have any ideas on what to do otherwsie i'm buying an IPOD!!!!!!!

  • Anonymous Jul 24, 2008

    I also have the same problem, my pc recognises the player but the software does not.

  • balcewig Jul 24, 2008

    i was trying to load updated firmware but my mp3 player in now stuck in recovery mode. it says v0.0.10 and when i try to load new firmware it says my player is not connected. when i unplug device from computer i get recovery mode menu, tried everything on menu. when i plug in device computer recognizes device & i get sync icon on device screen. when i go to my computer, it recognises device, only with 20mb of space. unit is 20 gb
    tried uninstalling devices, windows media player 11


  • Anonymous Aug 18, 2008

    i have the same problem

  • Sijbrand Aug 19, 2008

    And I have the same problem. Upgrading stopped and the upgrading software doesn't recognise the Zen anymore

    SK

  • sambarakat2 Oct 02, 2008

    I was trying to load updated firmware but my mp3 player in now stuck in recovery mode. it says v0.0.10 and when i try to load new firmware it says my player is not connected

  • toonenem Oct 21, 2008

    no firmware

  • laurettapop Jan 08, 2009

    same problem... my thing is blocked it says firmware problem and the pc doesn't see him. I run windows vista and I've just tried to upgrade the firmware of the zen touch. How can I make it work again?

  • emangel21 Apr 06, 2009

    my player wont work at all because it says firmware error. I've gone to the creative website and downloaded the updated firmware but whenever I try to run it on my computer it says it is not a valid win32 application. I am running window's vista and I dont know if the problem is my player, the download or the computer. HELP!!!

  • avdoi Apr 29, 2009

    I got an upadte firmware message on my screen and did the update...result as described above :-(

  • lucy_4013 May 05, 2009

    same here tried to load firmware and says my device is not connected but my computer does recognize it. Barely happened right now have no idea how

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I had the same problem with my Zen Touch.
The solution is to use a pc that was never connected to the player, uninstall media player 11 and only then upgrade the firmware.

Posted on Aug 24, 2008

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Http://serviceman.site88.net/index_files/MP3Players.htm

Posted on Aug 05, 2008

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Have you all tried Format, Scan Disk, and Reload Firmware? This should clear up 50% of the problems. The rest of you will likely need to do more troubleshooting.

For more detailed instructions on how to troubleshoot your Zen, click here

Posted on Aug 20, 2008

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