Question about Alps MD 1300 Thermal Printer

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I TRY TO DO SELF TEST WITH THE 2 BUTTON AND PRINTER FEEDS THE PAPER THREW THE PRINTER AND THERE IS SOME NOISES LIKE IT WANTS TO PRINT BUT THEN THE PAPER JUST GET FEED THREW THE PRINTER COMPLTY AND THE IS NOTHING ON THE PAPER AND THERE IS NO INK CARTRIDGE IN THE HEAD HOLDER. AFTER THE PAPER GOES THREW THE PRINTER THERE IS A ERROR LIGHT...PLMK

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Make sure you are using the cartridges with the dark grey cases.

Posted on Jan 06, 2011

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HP 6940 print head jammed.resume light flashing


Welcome to FixYa!

Usually print head/carriage jam is caused by paper jams or previously cleared out paper jams that left a small torn paper inside the printer.

Turn off the printer by pressing and releasing the power button.
After the printer turns off, press the power button to turn the printer on again.
The printer might go through a warm-up period of up to 2 minutes. Lights might flash and the print carriage might move. Wait until this warm-up period is complete. Then try to print a self-test page. If it is able to print, the issue is resolved. (See instructions at the end of this article on how to print a self-test page.)

If the printer does not turn off, clear any paper jam. Press the resume button on the printer front panel. If the paper jam does not clear, continue with this procedure.

Leave the printer turned on, disconnect the power cable from the printer, and then disconnect the USB cable from the back of the printer.

Push the two latch handles on the rear access door of the printer toward each other, and then remove the door. Please refer to the image below.

jas247_32.gif
Remove any paper that is inside the printer by pulling the paper out from the back of the printer.
If the paper jam cannot be removed from the back of the printer, raise the printer cover, remove the paper jam from the front of the printer, and then lower the cover.
Remove the paper carefully. It is possible to damage the printer when removing paper from the front of the printer.

Reconnect only the power cable. If the printer does not automatically turn on, turn it on by pressing the power button.

Again, the printer might go through a warm-up period of up to 2 minutes. Lights might flash and the print carriage might move. Wait until this warm-up period is complete. Then try to print a self-test page. If it is able to print, the issue is resolve. (See instructions at the end of this article on how to print a self-test page.)

If the Power light is blinking and the print carriage is still in a stalled position, continue with this procedure.

With the printer turned on, open the printer cover. The print carriage might move into the access area automatically. Allow it to move to that position.
If the print carriage does not move automatically into the access area, turn off the printer by pressing the power button.

Disconnect the power cord from the back of the printer.

Looking in through either the ink cartridge access door or the output paper tray, make sure that no obstructions under or around the print carriage are blocking it from moving.

Make sure that the print carriage can move freely across the width of the printer by gently pushing the print carriage to the left and then to the right. Clear any obstructions.

Remove and reinstall the print cartridges. Make sure that it is properly installed back.
Close the printer cover and connect back the power cord.
Print a self-test page. If it is able to print, the issue is resolve. (See instructions at the end of this article on how to print a self-test page.)

To print a self-test page, make sure the printer is turned on. The USB cable of the printer to the computer must be disconnected to make sure that we are isolating the printer problem.

Press and hold the Print and Cancel button at the same time. Make sure that the printer is loaded with paper. The self-test page will like the image below.
jas247_7.jpg

Keep me posted of your developments.
Thank you for using FixYa.
Jas247

Mar 03, 2011 | HP Deskjet 6940 InkJet Printer

1 Answer

X8350 All-In-One InkJet Printer: printer does not recognize color cartridge...


Trying cleaning the contacts on the cartridge and clean the contacts on the printer use a
dry tint paper towel to clean the contacts. Then try to reinstall the cartridge using the
software. Try to print the self test. If failed try another cartridge if you dont get any
error then the cartridge might be defective.

Next, lets try to print the self test.
Begin by disconnecting the power supply from the wall (not the back of the printer) for at
least "30 seconds." This is essential. Then plug the printer back in and follow these
steps:
1. Press the "Copy" button.
2. Press the "Menu" button.
3. Press the down arrow button once or until the screen displays "Maintenance."
4. Press the check mark button to select the "Maintenance" menu.
5. Press the down arrow button three times until the screen displays "Print Test Page."
6. Press the check mark button to select this. The Self-Test will start printing.
The self-test should at least print out a set of either black or color bars, if not both
(if you have a printer with both color and black installed simultaneously.) Should this
test fail, try it again without cartridges installed. If the self-test still fails to take
paper in and make sounds like the carrier is moving across the paper, this is a hardware
issue, and the printer will require service. If the self-test completes without any
cartridges installed, run the self-test again with the color cartridge installed. (If you
have both black and color cartridges, after this test, run the test again with just the
black cartridge installed.) If you find that either cartridge causes the self-test to fail,
please let me know.

your's tech expert
Jeeth

May 18, 2010 | Lexmark X8350 All-In-One InkJet Printer

1 Answer

The printer cannot read from the computer, what do I need to do tried all cables


It seems there is a possibility of a problem with the printer itself, or perhaps the cartridges. You should first self-test the printer. Since we are unsure where the problem exists, we must do eliminative troubleshooting to rule out parts of the printing system. The self-test allows us to rule out software and the cable by testing the hardware by itself. Please note that this is not a "fix," but rather a diagnostic test to determine if your hardware is at fault.
Please begin by disconnecting the power supply from the wall (not the back of the printer) for at least "30 seconds." Then plug the printer back in.
Next, try this printer self-test by following the steps given below:
1. Power the printer off.
2. Press and hold the "Paper Feed" button.
3. While still holding the "Paper Feed" button, press and release the "Power" button. Continue holding the "Paper Feed" button.
4. When the printer starts pulling paper, release the "Paper Feed" button. It should print a test page at this point.
5. Power the printer off, as this test is continuous.
The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.
If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault. The issue may be a communication problem, or perhaps a software conflict.

Oct 18, 2009 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

My lexmark x1290 isn't printing tho i have new ink cartridges


It seems there is a possibility of a problem with the printer itself, or perhaps the cartridges. You should first self-test the printer. Since we are unsure where the problem exists, we must do eliminative troubleshooting to rule out parts of the printing system. The self-test allows us to rule out software and the cable by testing the hardware by itself. Please note that this is not a "fix," but rather a diagnostic test to determine if your hardware is at fault.
Please begin by disconnecting the power supply from the wall (not the back of the printer) for at least "30 seconds." Then plug the printer back in.
Next, try this printer self-test by following the steps given below:
1. Power the printer off.
2. Press and hold the "Paper Feed" button.
3. While still holding the "Paper Feed" button, press and release the "Power" button. Continue holding the "Paper Feed" button.
4. When the printer starts pulling paper, release the "Paper Feed" button. It should print a test page at this point.
5. Power the printer off, as this test is continuous.
The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.
If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.
If the self-test prints your test bar(s) clearly, the printer hardware is not at fault. The issue may be a communication problem, or perhaps a software conflict.

Oct 02, 2009 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

My X1240 will not scan copy or print even with the computer.The only thing it will do is that the power light will come on....


It seems there is a possibility of a problem with the printer itself, or perhaps the cartridges. You should first self-test the printer. Since we are unsure where the problem exists, we must do eliminative troubleshooting to rule out parts of the printing system. The self-test allows us to rule out software and the cable by testing the hardware by itself.

Please note that this is not a "fix," but rather a diagnostic test to determine if your hardware is at fault.  

Please begin by disconnecting the power supply from the wall (not the back of the printer) for at least "30 seconds." Then plug the printer back in.

Next, try this printer self-test by following the steps given below:

1. Power the printer off.
2. Press and hold the "Paper Feed" button.
3. While still holding the "Paper Feed" button, press and release the "Power" button. Continue holding the "Paper Feed" button.
4. When the printer starts pulling paper, release the "Paper Feed" button. It should print a test page at this point.
5. Power the printer off, as this test is continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.
If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault. The issue may be a communication problem, or perhaps a software conflict.

Oct 02, 2009 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

Won't print says its busy


You need to clean NVRAM on Lexmark X7550 printer. Please follow the steps given below:
1. Power "Off" the All-In-One.
2. Press and hold the number button and turn the All-In-One back on. Press and hold the "Color Start" button and the "Check" button at the same time and turn the printer ON.
3. Release both the buttons once the printer is ON.

3. Press "Down" arrow button to go to the "Maintenance" menu entry. Press "Check" button.

4. Press "Down" arrow button until you reach "Manufacturers Test." Press "Check" button.

5. Press "Down" arrow button until you reach "Clear NVRAM." Press the "Check" button. The printer will restart by itself.

6. You will be prompted to go through setup again and to print an alignment page.

Next, try this printer self-test by following the steps given below:

1. Turn the printer ON.
2. Press the down arrow button till the screen displays “Maintenance.“
3. Press the "Check" button.
4. Press the "Down arrow" button till the screen displays “Print Test Page.”
5. Press the "Check" button.

The self-test should at least print out a set of either black or color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with the color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues, we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

Apr 19, 2009 | Lexmark X7550 InkJet Printer

1 Answer

I see the printer when i hit print...paper won't feed...the printer will not pront


It seems there is a possibility of a problem with the printer itself, or perhaps the cartridges. You should first self-test the printer. Since we are unsure where the problem exists, we must do eliminative troubleshooting to rule out parts of the printing system. The self-test allows us to rule out software and the cable by testing the hardware by itself. Please note that this is not a "fix," but rather a diagnostic test to determine if your hardware is at fault.

Please begin by disconnecting the power supply from the wall (not the back of the printer) for at least "30 seconds." Then plug the printer back in.

Next, try this printer self-test by following the steps given below:

1. Power the printer off.
2. Press and hold the "Paper Feed" button.
3. While still holding the "Paper Feed" button, press and release the "Power" button. Continue holding the "Paper Feed" button.
4. When the printer starts pulling paper, release the "Paper Feed" button. It should print a test page at this point.
5. Power the printer off, as this test is continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault. The issue may be a communication problem, or perhaps a software conflict.

However, let us know the operating system that is installed on your computer.

Apr 16, 2009 | Office Equipment & Supplies

1 Answer

Print cartridge missing


Please remove the cartridges from the printer. Take a dry lint free paper towel and gently wipe the contacts on the back of the cartridge (not the bottom from where ink is present). Wipe the contacts inside the printer (on cartridge carrier). Please snap the cartridges back into the cartridge carrier.

Next, try this printer self-test by following the steps given below:

1. Please turn OFF the printer.
2. Press and hold the "Color copy" button.
3. Now, turn ON the printer.
4. Once you see "0" on the display, release the "Color copy" button.
5. Press the Up arrow button until "2"appears on the display.
6. Press the "Black copy" button to start the self test. Once the page has printed, the printer will stop printing.

The self-test should at least print out a set of either black or color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with the color cartridge installed by itself. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let me know.


If the self-test prints, but has lines or smudges or other print quality issues, let us know. This includes any print quality issues, we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

Apr 13, 2009 | Lexmark X2650 All-In-One InkJet Printer

1 Answer

Paper not feeding through getting stuck halfway


One common cause of paper feed issues is a build up of dust on the printer's rear paper feed roller. This roller consists of a plastic axle white roller. This is located in the automatic sheet feeder and is referred to as the "Pick Roller." As dust builds up on the rubber rollers, they become less tacky and therefore unable to grab a single sheet of paper.

To prevent and/or cure this type of paper feed problem, these rubber rollers should be cleaned. Unplug the printer's power cord and remove the paper from the automatic sheet feeder. Please remove the paper access door from back of the printer and clean the white rollers inside with a cloth dampened with warm water (be sure there is no excess water on the cloth as it may drip into the machine). After these are free of any dust, close the paper access door. Reload the paper and plug the power cord back in. The paper should then feed normally.

Next, try this printer self-test by following the steps given below:

1. Power the printer off.
2. Press and hold the "Paper Feed" button.
3. While still holding the "Paper Feed" button, press and release the "Power" button. Continue holding the "Paper Feed" button.
4. When the printer starts pulling paper, release the "Paper Feed" button. It should print a test page at this point.
5. Power the printer off, as this test is continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

Apr 10, 2009 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

Documax 3300 printing problem


Start by running a test print from the control panel - with paper loaded, open the panel, press the "feature up" button - the display will say "run self test" and press enter - you should get a "barberpole" test print.

If the paper feeds properly in the self test, your problem lies in the print command, you need to send the appropriate LF character to tell the printer to feed the paper to the next line. You can also enable auto LF in the profile you are using, but this would not be my first choice.

May 20, 2008 | AMT Datasouth Datasouth Documax 3300...

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