Question about Silent Knight Electrical Supplies

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Hi. I have a silent knight 5208 and company came out today to start monitoring my business and they stated that a trouble light is on and that its a problem with the switchboard so the panel needs to be replaced or fixed. Im located in southern maryland and I am looking for a company that can fix it so i dont have to replace it. can you help.

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The 5208 is a stand alone or slave communicator. The trouble light indicates several functions.
1, Trouble in main panel ie: open circut, low or no battery, ground fault.....ect
2. AC trouble
If you go to www.silentknight.com and search 5208 you can download a cut sheet for free. Is this a security system or fire alarm system? Does not really matter though, serves the same purpose.

Posted on Jan 08, 2011

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You have a very nice panel. You should be able to determine the trouble condition yourself by inserting and turning the key and pressing the up and down arrows. The most likely cause in your case would be that the panel has a communication failure because the old monitoring company no longer supports the old account. If this is the case, get a different company to monitor your account because they are trying to sell you a new panel, which you don't need.
Here's the panel manual for reference: http://www.silentknight.com/CatalogDocuments/151204.pdf

Posted on Jan 24, 2015

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