Question about HP Pavilion 760n (P6320A) PC Desktop

1 Answer

I have a hp pavillion 760n. The screen will randomly go black. The power is still on when it does this, but when you try to push the power button, it doesn't do anything. You can hold the power button down & it still doesn't do anything. We eventually have to pull the power supply to get it to shut off & then it turns on no problem most of the time. Other times, it will give an error message.

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  • HP Master
  • 1,196 Answers

Ohhhh that is OLD LEGACY gear. see yours here, RETIRED>?
https://support.hp.com/us-en/retired-products

x2 what message , pretend helper are blind as all are in text box.
does that Desktop monitor (no model stated) does its OSD screen work, (front of monitor) push menu key, see?
if yes monitor may be ok.
next is PC.
is the pC with 1 vga jack or 2?
if 2 try both jacks with your VGA cable. (wink wink)
more simple tests. ("do anything" to me means silent )

  1. monitor power on, OSD works. on demand (menu button)
  2. PC power on, fans run, do that hear them ever clean the beast in 10 years? or more>?
  3. does the Monitor show NO SIG or NO SYNC?
  4. does the CD eject work.?
  5. listen to that old hDD with ear, silient?
  6. no, no,no, then the PSU is bad.if its fan is dead it is dead .
  7. i can list 10 or more causes but wont. until above is answered. (like mobo modules shorted or shorted hdd /cd drive or shorted VGA card)etc, etc, its computer, not a toaster. -ergo complex.
  8. tell more get more.
  9. what OS? is this XP (the virus magnet)

Posted on Aug 04, 2017

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 4 Answers

SOURCE: HP PAVILION 760n

tell me if there is something i need to know like: what were the things that you've doing with your computer before the problem happened?? are there any recent hardware/software changes?? tell also your OS- is it XP or Vista...
1

first, let's try to check if the problem is with the monitor or not,okey? try unplugging the monitor blue connector at the back of the tower.and make sure that your monitor is turned-on.If you can see a colored bars displayed.you monitor is okey.if not, try a known good monitor...if it woks the problem is with the old monitor.(resolved)

2 (if not)
Now, complelely turn off your computer and try reseating all the cables, and your hardware components such as memory,video card,IDE cable and so on. but before doing so, unplug the power cable and then push the power button to drain the power.after reseating everything, plug back the power cable and turn on computer.try listening to the tower,tell me if you can hear some beeps also.

if no video issue is still there, try putting a known good video card if you have any.if a known good video card works then the problem is with the old one..

if the problem is still there after everything that you've done try calling the manufacturer. this is lead to a motherboard problem but try to call them first.

Posted on Jan 17, 2008

  • 138 Answers

SOURCE: Supply Memory - Error on Black

A supply memory error is the smart chip on the cartridge. It can also be a physically damaged or locked / froze catridge. In this case the machine is identifying the black cartridge. The first thing to do is replace the cartridge (black).

If it's missing or has a corrupted smart chip lots of weird errors can result but they will usually still direct you to the specific cartridge to replace. If it's a refilled or remanufactured cartridge I would HIGHLY suspect that is the issue.

To locate the smart chip to see if it has come loose, see the picture below:

e142a72.jpg
It's the green little computer board in the picture. Make sure it hasn't come loose. Below is a close-up of the chip. If it is a remanufacture or refill it should look slightly different than shown in the picture as the picture shows an original HP chip. If it's the exact same and a refill, return the cartridge to your supplier.

bf8f352.jpg
Hope this helps you. If so hit it with a FIXYA. If not, try to get the printer to print a configuration page or error report and let me know the last couple errors shown by numbers. (Full numbers, like 10.10.1000 or 13.02.05.)

Cheers

Posted on Sep 03, 2008

13thLegion
  • 8 Answers

SOURCE: HP Desktop power up problem

Bad ram probably, units do that all the time at my job. Most of the time, it is the power supply that does not have enough power to invest into all hardware that makes your pc. even if you had a 400watts power supply, the next time you are buying a power supply you should do some kind of upgrade. 600 watts or more. If you have a high end graphics card then you are indeed in need of a new power supply. also check your cpu, its fan, check if it still seated properly, if there still paste on top of it to hel cooling it down, and protect it from statics. if you added new hardware, remove them and keep checking if it is working. To do manual diags, you need to take the unit apart. I would start by removing rams first, and check ram one by one, then hdd, then disconnect other components until i find the actual part. I am sure it is your powersupply, worst case scenario is you mobo is gone.(but it powers up and shutdown after all so let us hope you don't have a dead motherboard." and remove the dust please, dusty units do not run properly. Neim Le Legionaire.

Posted on Oct 19, 2008

713printech
  • 32 Answers

SOURCE: Supply Memory Error

It sounds like you are having two diffrent problems. I don't think they are associated with each other.
First, the memory supply error. The cartridges on this machine have a chip. The chip could very well be faulty causing this supply error message. Change the black cartridge and see if the message clears. if it dosen't then the antena that reads that chip needs to be replaced. I suspect the cartridge is the problem.
Second, the paper jams. This can be caused by a worn p/u roller as you mentioned. Sounds like the jam happens first then the error, based on your description.
The black thing you refer to on the door is called the "transfer belt assembly".

Posted on Nov 19, 2008

  • 1257 Answers

SOURCE: My hp dv9000 won't shut down completely!

Update windows using update.microsoft.com and see if you have all the latest drivers in device manager for all the hardware connected..If still not resolved then backup the data and perform recovery.

Posted on Mar 06, 2009

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