Question about Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Keyboard My wireless Dell keyboard won't work although I replaced the batteries and reset the green button . Tried everything but nothing works. Called tech people for help but the computer is 4 years old so they wouldn't help...warranty is up.

Posted by on

  • gmfn Jul 09, 2008

    I have Windows XP and the wireless keyboard came with the system, there was no instillation disc.

  • Kaitlyn Jones
    Kaitlyn Jones May 11, 2010

    What Version of Windows are you using? Also, Did thekeyboard come with Installation disc?



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 30 Answers

If the keyboard has a reciever, make sure you press the button on both. also you may try to un-plug the USB cord from the computer for the reciever, turn the computer off, plug the reciever back in and turn the computer on again. it should say " New hardware found" or something to that effect. if it asks you to install it , try that. the omputer may simply nee to recognize the keyboard.

Posted on Jul 10, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have a Dell Logitech wireless keyboard that has recently quit working although the mouse is working fine. I have replaced the batteries to no avail. what is the next step?j

If you've replaced the batteries and it still isn't working, your last hope is to see if the keyboard has a reset or connect button on it. Press this (and the one on the dongle if there is one) and it should reset the connection. If not, you're going to need to buy a new keyboard i'm afraid, as this one is kaput.


Aug 31, 2011 | Logitech Deluxe Keyboard

1 Answer


Hi, the green button on the back is a hard reset button, you usually have to press this if the battery's have been replaced or if the keyboard starts playing up such as keys not working when pressed, its just a master reset button to restore the keyboard to new, so its nothing major its just a safety feature in case your keyboard stops responding it just resets the communication between the keyboard and the receiver on the computer.

Jul 10, 2010 | Dell Wireless Keyboard Optical Mouse w0147

2 Answers

Replace batteries

Usually there is an order to do it in, but as
you only have a keyboard there is only 2 ways. Keyboard first receiver second, if that doesn't work receiver first keyboard second. If the batteries are OK then you should have no problem.

However as you have posted this in a keyboard AND mouse section then like me you may have to do the following to get the right order..

Consider your keyboard as No1

Your reciever as No2

Your mouse as No3

So the order to try is 1st 1,2,3. If that doesn't work then 2,3,1 and finally 3,2,1 Youve now tried all the different ways.

Aug 09, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Wireless laser mouse stopped working. KB OK. Tried Everything

Under the mouse near the optical lens there should be a small connect button, press that and the button on the receiver too.
Also make sure the batteries in the mouse are new or fully charged.

Good luck

Jun 28, 2009 | Logitech Cordless Mouse

2 Answers

Mouse problemc

first make sure your receiver is plugged in properly. if your mouse has a reset button on it try pressing it. then then press the reset button on your receiver(if any) this might solve the problem. if not it might be a software problem. hope this helps.

Jun 21, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Wireless keyboard and mouse not working


Some wireless keyboards and mices have a button that enables the locating signal of the device, this button when pressed locates the receiver and initiate a pairing with the host. Look below you keyboard and mouse, and if your keyboard is a Bluetooth device, then check in your computer if the bluetooth is enabled and drivers are installed.

good luck

May 23, 2009 | Dell 0Y3740 Keyboard

1 Answer

Dell Wireless Keyboard stopped working

  • Normal 0 Press the Receiver button (and the lights will start flashing.
    Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

    If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
    Hope this helps. Bud

Nov 08, 2008 | Computers & Internet

2 Answers

Dell wireless mouse

I had this problem, but only when my batteries were dead. Check the contacts on the batteries to make sure they're working. Are all the buttons failing too? It might be a broken microswitch (or whatever they use these days). It sounds like you're looking at a new mouse if it's not contacts. Unless someone else on this forum has different ideas.

Nov 04, 2008 | Dell Wireless Keyboard Optical Mouse w0147

Not finding what you are looking for?
Dell Wireless Keyboard Optical Mouse w0147 Logo

122 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18411 Answers

Alun Cox

Level 3 Expert

2668 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides